Angel Mendez
Summary
Dependable, quality-focused professional with 8 years of experience in restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Always seeking ways to contribute to customer satisfaction, business operations and team needs. Proven history of excellent customer service and conflict resolution skills. Efficiently maintain all service standards and follow safe service regulations.
Overview
12
12
years of professional experience
Work History
Construction Worker
Rudicel Construction LLC
01.2020 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Bartender
Hilton
01.2018 - 12.2020
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Hyatt House Houston/Galleria
05.2016 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Prep Cook
Four Points By Sheraton Houston Greenway Plaza
01.2012 - 02.2014
- Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock
- Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs
- Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Education
High School Diploma -
Willowridge High School
Houston, TX01.2012
Skills
- Strong communication skills
- Adaptability
- Problem-solving
- Customer-focused
- Team coordination
- Bartending
- Restaurant Management
- Serving Experience
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Dependable and Responsible
Timeline
Construction Worker
Rudicel Construction LLC
01.2020 - 01.2024
Bartender
Hilton
01.2018 - 12.2020
Server
Hyatt House Houston/Galleria
05.2016 - 05.2017
Prep Cook
Four Points By Sheraton Houston Greenway Plaza
01.2012 - 02.2014
High School Diploma -
Willowridge High School