ANGEL MENDOZA
Buckeye,AZ
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
17
17
years of professional experience
Work History
Lead Diesel Technician
Velocity Truck Center
Tolleson, AZ
02.2015 - Current
- Analyzed complex problems related to diesel engine performance and operation.
- Repaired and replaced defective components in diesel engines using specialized tools and equipment.
- Troubleshot various electrical systems associated with diesel engines.
- Diagnosed malfunctions of diesel engines using computerized diagnostic equipment.
- Assisted other technicians in the repair of vehicles when needed.
- Provided technical advice to customers regarding vehicle maintenance issues.
- Supervised a team of technicians in performing diagnostics and repairs on vehicles.
- Reviewed customer complaints regarding vehicle performance issues; identified root cause of problem; then developed plan for resolution.
- Used tools and technologies to log, research and complete repairs.
- Performed warranty service and filed all paperwork.
- Developed and maintained positive relationships with customers to increase customer satisfaction.
- Trained on computer software: Excede, Excel, Microsoft Word.
Shop Supervisor
Marten Transport
Phoenix, AZ
07.2014 - 02.2015
- Directed daily operations of the shop, including scheduling personnel, assigning tasks, and monitoring performance.
- Developed strategies for improving efficiency and productivity within the shop environment.
- Reviewed financial statements to monitor budget expenditures.
- Kept detailed track of inventories and supplies using computer software.
- Supervised daily operations by establishing procedures and monitoring team performance.
- Delivered positive reinforcement and constructive criticism for employee work efforts.
- Kept records of parts and equipment used in projects to update inventory.
Diesel Mechanic
Rush Truck Center
Tolleson, AZ
09.2012 - 07.2014
- Performed preventative maintenance on diesel engines and equipment.
- Diagnosed mechanical problems and made necessary repairs.
- Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
- Followed safety guidelines while performing repair work on heavy-duty vehicles.
- Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Utilized computer programs and visual inspections to diagnose problems with brakes, steering and transmissions.
- Installed new vehicle systems and components.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Maintained vehicles by changing oil, checking batteries and lubricating components.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Disassembled units and inspected parts for wear with micrometers, calipers and gauges.
- Repaired and serviced air conditioning, heating and electrical systems.
- Rewired ignition systems, lights and instrument panels.
- Installed accessories and non-OEM components to meet vehicle operator needs.
- Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Reconditioned and replaced pistons, bearings, gears and valves.
Fleet Supervisor
May Logistics LLC
Yuma, AZ
12.2007 - 08.2012
- Assigned and monitored vehicle maintenance schedules for fleet of vehicles.
- Managed fleet inventory, including ordering parts and supplies as needed.
- Ensured compliance with all relevant laws and regulations related to fleet operations.
- Developed policies and procedures to ensure safe operation of the fleet.
- Monitored daily logs of drivers to ensure they are in compliance with company policies.
- Investigated incidents involving damage or loss due to improper operation of vehicles.
- Created reports documenting cost savings associated with improved operational efficiencies within the fleet department.
- Reviewed invoices from vendors providing services and supplies related to the fleet department.
- Responded quickly when a breakdown occurred in order to minimize downtime and repair costs.
- Communicated with upper management and drivers to build lasting relationships.
- Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
- Developed and managed the fleet budget, including forecasting and tracking expenses.
Diesel Mechanic Assistant
Arizona Truck Services
Yuma, AZ
05.2007 - 12.2007
- Performed vehicle inspections and identified any potential maintenance issues.
- Assisted Diesel Mechanic in diagnosing and troubleshooting mechanical, electrical, and hydraulic problems.
- Performed basic repairs such as replacing belts, hoses, bearings and seals.
- Kept business entrances clean, tidy and professional in appearance.
- Pulled parts, recorded inventory information and prepared tools for jobs.
- Ordered parts, tools, and supplies to stock shop and prepare for repair jobs.
- Assisted mechanics with overhaul and repair of transmissions and engines.
Education
Associate of Occupational Studies - Industrial Technology
Universal Technical Institute (UTI)
Avondale, Arizona06.2007
High School -
Cibola High School
Yuma, AZ05.2006
Skills
- Training and mentoring
- Fleet Management
- Workplace Safety
- Job Tracking
- Team Collaboration
- Managing fleet vehicles
- Engine overhaul procedures
- Specializing in Detroit engines
- Troubleshooting skills
- Shop safety procedures
- Performing repairs
- Service Documentation
- Warranty repairs understanding
- Parts Replacement
- Troubleshooting and diagnosis
- Equipment Inspection
- Overhauling engines
- ECM reprogramming
- Work Order Interpretation
- Maintenance and repair
- Process Improvement
- Employee Motivation
- Excel, Excede, Microsoft experience
- Goal-Oriented
- Complex Problem-Solving
- Foreman, supervisor, and Lead experince
Training
- Professionalism, Dealership Simulation, Team Building, Communication, Computer skills
- Bilingual, English, Spanish
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Lead Diesel Technician
Velocity Truck Center
02.2015 - Current
Shop Supervisor
Marten Transport
07.2014 - 02.2015
Diesel Mechanic
Rush Truck Center
09.2012 - 07.2014
Fleet Supervisor
May Logistics LLC
12.2007 - 08.2012
Diesel Mechanic Assistant
Arizona Truck Services
05.2007 - 12.2007
Associate of Occupational Studies - Industrial Technology
Universal Technical Institute (UTI)
High School -
Cibola High School
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