Angel Mendoza
Lakeland,FLORIDA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Publix Warehouse Loader
Publix Warehouse
Lakeland, FLORIDA
08.2023 - Current
- Unloaded incoming shipments using a hand-truck or pallet jack.
- Developed good rapport with co-workers by maintaining positive attitude at all times.
- Contributed ideas on ways to improve or optimize warehousing procedures.
- Secured loads on pallets to minimize damage and worker injuries.
- Relocated goods from dock area to appropriate storage locations.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Noted and recorded receipt of materials on drivers' paperwork.
- Fostered a safe working environment by adhering to all established safety protocols.
- Performed regular housekeeping duties such as sweeping floors, cleaning walkways, removing debris from dock areas.
- Prepared orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
Teen Court Coordinator
Bartow court house
Bartow, FLORIDA
09.2017 - 06.2021
- Analyzed data to identify trends in customer behavior and preferences.
- Organized team events to promote a positive work environment.
- Resolved customer complaints or answered customers' questions.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Delegated work to staff, setting priorities and goals.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Education
Some College (No Degree) - Paralegal Studies
Hillsborough Community College
Tampa, FLSkills
- OSHA Standards
- Machinery Operations
- Package handling
- Hand-Eye Coordination
- Warehouse Safety
- Following Instructions
- Heavy Lifting
- Materials Management
Certification
- Drivers license
Languages
English
Full Professional
Spanish
Limited
Affiliations
- Pet sitter
- Family person
- Study in my own time
References
References available upon request.
Timeline
Publix Warehouse Loader
Publix Warehouse
08.2023 - Current
Teen Court Coordinator
Bartow court house
09.2017 - 06.2021
Some College (No Degree) - Paralegal Studies
Hillsborough Community College