Dynamic Kitchen Lead and Inventory Expert with 7+ years of experience guiding successful teams in high-volume hospitality and retail operations. Currently completing a B.S. in Microbiology at UNC Charlotte. I combine a strong academic foundation in the biological sciences with practical, ServSafe-certified expertise in sanitation, process improvement, and strict quality control. A talented problem-solver passionate about bringing operational excellence and analytical precision to a Quality Assurance, Food Science, or Laboratory role.
Quality Assurance & Compliance: Executed daily data entry for production records and QA logs, ensuring 100% compliance with strict operational SOPs.
Procurement: Generated daily operational reports and analyzed usage data to streamline inventory procurement and vendor purchasing.
Quality Control & Compliance: Enforced strict operational SOPs, managed daily production logs, and oversaw site compliance with health and safety regulations.
Transaction & Operations Support: Processed high-volume POS transactions, executed precise end-of-shift financial reporting, and managed front-facing client relations.
Database & Logistics Administration: Managed digital records and physical supply chain paperwork, executing daily database reconciliations and validating shipping manifests to maintain 100% data accuracy.
Data Entry & Supply Chain Support: Logged daily inbound/outbound merchandise using internal inventory software and assisted in comprehensive database audits to maintain unit accuracy.
Reporting & Client Relations: Generated daily operational and cash reconciliation reports for upper management while serving as the primary point of contact for resolving complex customer escalations.