Angel Montano
Edgewood,Washington
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
8
8
years of professional experience
Work History
Lab/Field Technician
Intertek Testing Services
Kent, WA
01.2021 - 04.2024
- Experienced in a diverse range of testing methodologies including SGCC, air, water, structural testing, and field testing. Proficient in conducting thorough assessments and analyses to ensure compliance with regulatory standards and operational efficiency.
- Trained staff members on proper use of equipment, processes and procedures.
- Tested newly installed systems prior to deployment in order to ensure functionality.
- Drove company vehicles to and from customer locations to perform field maintenance.
Shift Leader
Shake Shack
Seattle, WA
01.2020 - 12.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Scheduled team members for shifts based on business needs and customer demand.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Crew Supervisor
People Red Skilled Trades
Seattle, WA
01.2018 - 12.2019
- Developed and implemented training plans for crew members to ensure the highest level of customer service.
- Conducted regular performance reviews with crew members to identify areas of improvement and recognize successes.
- Ensured compliance with company policies and procedures in all operations activities.
- Resolved customer complaints in a timely manner, providing exceptional customer service.
- Performed administrative duties such as payroll processing, scheduling meetings.
Shift Supervisor
Taco Time NW
Seattle, WA
01.2016 - 01.2018
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Maintained accurate records of daily transactions and deposits.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Education
High School Diploma -
Evergreen High School
Seattle, WA06-2021
Skills
- Materials Management
- Technical Analysis
- Technical Support
- Safety Management
- Supervisory
- Forklift - Certified
- Framing
- Marketing
- SGCC - Certified
- AWS - testing
- Production Scheduling
- Employee Attendance Monitoring
- Staff Training and Development
- Shift checklists
- Positive Attitude
- Training Assistance
- Professional Appearance
Languages
English
Professional
Spanish
Professional
Affiliations
- I like to exercise
- I enjoy playing soccer
Accomplishments
- Player of the year award
- Golden Shoe award
- Golden ball
Timeline
Lab/Field Technician
Intertek Testing Services
01.2021 - 04.2024
Shift Leader
Shake Shack
01.2020 - 12.2021
Crew Supervisor
People Red Skilled Trades
01.2018 - 12.2019
Shift Supervisor
Taco Time NW
01.2016 - 01.2018
High School Diploma -
Evergreen High School