Angel Montiel
Sugar Hill,GA
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Cashier
Publix
Cumming, Georgia
01.2024 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Learned roles of other departments to provide coverage and keep store operational.
Crew Member
Taco Burrito
Green Bay, WI
05.2022 - 08.2022
- Provided guidance and support to staff members in the use of access control systems.
- Ensured that all food safety regulations were followed when preparing pizzas.
- Kept the work area clean and organized at all times.
- Assisted with inventory management, ordering supplies, and restocking shelves with necessary ingredients.
- Provided excellent customer service by taking orders accurately and efficiently.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored the quality of products produced daily to ensure they met company standards.
- Informed customers about menu items and specials to increase sales.
Education
High School Diploma -
Lanier High School
Sugar Hill, GA05-2024
Skills
- Cash Handling
- Customer Service
- Cash Register Operation
- Daily Reporting
- Cash Management
- Proficient in Microsoft Excel, Word, and Power Point
- Written and verbal communication
- Inventory Management
- Sales expertise
- Spanish Fluency
Timeline
Cashier
Publix
01.2024 - 08.2024
Crew Member
Taco Burrito
05.2022 - 08.2022
High School Diploma -
Lanier High School