Performed general administrative duties including collecting room deposits, fees, and payments for 180 rooms.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Supported guests from around the world including communicating in English and Spanish.
Resolved conflicts as 'face' of the lodge and problem solved hospitality related issues including giving towels, helping guide guest to their rooms, and assisting in parking.
Received "Best Review" award on TripAdvisor due to excellent customer service and great attitude
Intern
Taft High School, Siletz Studio Designs
09.2020 - 06.2022
Created custom digital designs for woodcarving using softwares such as Adobe Illustrator
Carved designs with advanced machinery (heat processors, laser-cutters, ect)
Designed products in TinkerCad for 3D Printers.
Education
Bachelor of Science - Accounting
University of Oregon, Lundquist College of Business
Eugene, OR
03.2025
Associate of Arts Oregon -
Oregon Coast Community College
Newport, Oregon
06.2022
Skills
Consulted with clients and management in bilingual environment of English and Spanish
Ability to multitask under pressure in hospitality environments
Exceptional interpersonal communication with guests and teams
Experience in software's including Excel pivot tables, functions, and Powerpoint slide presentations
Timeline
Front Desk Agent
Salishan Coastal Lodge
12.2021 - 08.2022
Intern
Taft High School, Siletz Studio Designs
09.2020 - 06.2022
Bachelor of Science - Accounting
University of Oregon, Lundquist College of Business
Associate of Arts Oregon -
Oregon Coast Community College
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