Angel Neal
Fort Myers,FL
Summary
Professional medical logistics expert with strong background in time-sensitive deliveries. Known for reliability, adaptability, and commitment to maintaining strict protocols. Skilled in managing routes, ensuring secure and timely transport of medical specimens, and working collaboratively with healthcare teams. Recognized for excellent communication, problem-solving abilities, and consistent focus on achieving results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Courier
Mumtaz Courier Services
Fort Myers, FL
01.2025 - Current
- Coordinated timely delivery of medical supplies to healthcare facilities, ensuring compliance with safety regulations.
- Managed route planning and logistics to optimize delivery efficiency across multiple locations.
- Maintained accurate records of deliveries and pickups, enhancing tracking accuracy and accountability.
- Trained new couriers on best practices for handling sensitive medical materials and customer service protocols.
- Implemented process improvements that reduced delivery times while maintaining high service standards.
- Monitored vehicle maintenance schedules, ensuring reliable transportation for medical deliveries at all times.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues related to deliveries.
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
Payment Posting Specialist/insurance
Tyson eye
Fort Myers, FL
06.2023 - Current
- Chart prep
- Check patients In and out
- Verify insurance
- Take payments
- Post payments
- Schedule appointments
- Schedule surgery appointments
Insurance Verification lead
The eye centers of Florida
06.2021 - 06.2023
- Verifying insurance
- Creating referrals
- Pulling authorizations
- Faxing referral request to patients pcp
- Contacting patients to collect updated insurance
- Noting patient’s copay’s/ deductibles and surgical benefits in EMR system
- Loading any new or updated insurance in EMR system
- Knowledge of clearwave system
- EMA system
- NextGen System
- Knowledge of CPT codes and Diagnosis codes
- And medical terminology
- Proficient in scheduling and rescheduling patients appointments
- Knowable with explaining EOB’s
Prior Authorization Specialist/ Payment Posting
The Eye Centers Of Florida
Fort Myers, FL
06.2021 - 06.2023
- Monitors Incoming Patients Orders needed to complete Pre Authorizations.
- Faxing Clinical Notes To insurance
- Educating patients on process of getting an Authorization for Surgery.
- Verifing Insurance
- Contacting patients to update insurance
- Data Entry
- Knowledge of CPT coding and Icd 10
Referral Specialist
They eye centers of Florida
Fort Myers, FL
06.2021 - 06.2023
- Resolving All Registration and Precertification for patients
- Scanning in all outside Referrals to patients chart
- Documenting all incoming referrals into excel spreadsheet
- Properly Scheduling Patients to the Appropriate Doctor
- Verifying patients Insurance
- Faxing Notes to Referring Provider
- Noting Patients accounts to be referred back to PCP if requested
Education
High school diploma -
Boyd H. Anderson High School
No Degree - Surgical Technology
Souther Technical College
Fort Myers, FLSkills
- Ms Word, Ms office, excel
- Call Center
- EClinicalWorks
- Insurance Verification
- EMR Systems
- Medical Scheduling
- HIPAA
- Medical Office Experience
- Dentrix
- CPT Coding
- Dental Assisting
- Medical Records
- OMA (5 years)
Certification
- OMA
- Present
- Ophthalmic medical assistant
Timeline
Medical Courier
Mumtaz Courier Services
01.2025 - Current
Payment Posting Specialist/insurance
Tyson eye
06.2023 - Current
Insurance Verification lead
The eye centers of Florida
06.2021 - 06.2023
Prior Authorization Specialist/ Payment Posting
The Eye Centers Of Florida
06.2021 - 06.2023
Referral Specialist
They eye centers of Florida
06.2021 - 06.2023
High school diploma -
Boyd H. Anderson High School
No Degree - Surgical Technology
Souther Technical College
Section name
- Dependable healthcare associate.
- Fort Myers, FL 33905
- Angleneal767@yahoo.com
- +1 239 560 2518
- HealthCare
- Customer Service
- Authorized to work in the US for any employer