Angel N. Harp
Resident Care Coordinator
Hagerstown
Summary
To become authorized to act on behalf of a company in the matter of licensure or certification Authorized to work in the US for any employer
Overview
18
18
years of professional experience
1
1
Certification
Work History
Resident Care Coordinator
Brookdale Senior Living
11.2015 - Current
- Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.
- Responsible for training new hires on ADLs and care of seniors with different levels of dementia and Alzheimer’s as well as providing hands on care as needed.
- Scheduling caregiver’s and organizing caregiver’s daily routine.
- Caregiving- hands on care as a caregiver
- Working closely with management to resolve residents, families and staff issues with compassion. Observes residents health status, takes actions to address concerns within scope of practice, and reports all significant changes, reactions to medications and treatment or significant incidences to Health and Wellness Director (or designee) in a timely manner.
- Knowing and following all safety regulations provide by the State of Maryland, OSHA and Brookdale Senior Living Corporation.
- Reporting and fixing all safety concerns.
- Managing inventory and ordering supplies with in allotted budget. Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by community leadership.
- Documenting and auditing resident’s charts along with scheduling appointment and assisting with care reviews.
- Day to day task such as timekeeping using Kronos, labor and finances using PEARS, Personal care documentation using Personal Service System and Medication Documentation using Point Click Care.
- Office responsibilities - emailing, faxing using Microsoft Office, answering phones, Zoom and Microsoft Teams meetings, filing, customer service, creating and editing documents using Microsoft Word, Excel and Power Point.
- I am also known to anticipate, I am goal oriented, organized, a fast learner and work ahead of schedule to provide excellent results.
- I provide compassion, love and integrity to all residents in my care to ensure that residents are happy in their late stages to end of life.
- Personal Solutions – managing and order incontinence products for residents
Executive Housekeeper
Country Inn & Suites
05.2007 - 12.2015
- Primary responsibilities is management over the housekeeping department.
- Hiring and termination of company employees.
- Training new hires in day to day practices, supervising staff, inspecting work, scheduling employee’s hours, ordering plus organizing products.
- Customer service, solving customer’s issues and working at front desk which includes handling money, reservations, and operations of the hotel.
Education
High school or equivalent - General Studies
Hagerstown Community College
Hagerstown, MDSkills
- Staff training and development
- Clinical assessment
- HIPAA
- Medical terminology
- CPR certified
- Care planning
- Healthcare regulations
- Resident documentation
- Budgeting and finance
- Billing and payment processing
- Cerner medical charting expert
- First aid and CPR
- Charting master
- Strong leadership
- Compassionate caregiving
- Dressing assistance
- Dementia care
- Clinical documentation
Certification
CPR Certification
Timeline
Resident Care Coordinator
Brookdale Senior Living
11.2015 - Current
Executive Housekeeper
Country Inn & Suites
05.2007 - 12.2015
High school or equivalent - General Studies
Hagerstown Community College
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