Angel Nunez
North Brunswick,NJ
Summary
Dedicated professional with a strong background in photography, serving, and bartending, demonstrating exceptional relationship-building and time management skills in dynamic restaurant settings. Proven ability to manage tables of all sizes while delivering accurate orders and outstanding service, consistently striving to exceed customer expectations and foster long-term loyalty. Passionate about enhancing customer experiences and driving satisfaction through attentive service. Engaged in the photography industry since 2018, with freelance work beginning in 2022, showcasing a creative eye and commitment to quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Server Trainer
Tio Taco + Tequila Bar
06.2024 - Current
- Trained new staff on service protocols, menu knowledge, and customer engagement techniques.
- Conducted regular evaluations of server performance to enhance overall service quality.
- Implemented best practices for food safety and sanitation compliance among team members.
- Developed training materials and resources to support ongoing staff development initiatives.
- Initiated guidelines for standard operation of serving, while also taking the time to create an ultimate trainer presentation covering a five days of training preparation for new employees.
- Managed to work 12+hrs with no breaks including holidays.
Server
Red Lobster
03.2024 - 05.2024
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Bartender
Buffalo Wild Wings
01.2023 - 12.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed to work long shifts including fight nights from 10:30am til 2a.m without breaks.
Server
Buffalo Wild Wings
05.2021 - 12.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Supervisor
Buffalo Wild Wings
06.2021 - 12.2021
- Oversaw daily operations, ensuring adherence to company policies and safety protocols.
- Trained and mentored team members to enhance productivity and performance standards.
- Implemented process improvements that increased workflow efficiency across departments.
- Conducted regular performance evaluations, providing actionable feedback for staff development.
- worked 50+hrs a week helping and supervising different areas of front and back of house.
Cashier
Buffalo Wild Wings
11.2019 - 10.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Team Member
McDonald's
07.2018 - 12.2019
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
Education
Associate of Applied Science - Commercial Photography
Middlesex County College
Edison, NJ05-2023
Skills
- Strong information retention
- Maintaining cleanliness standards
- Multilingual communication skills
- Cash management
- Guest Engagement
- Accurate order processing
- Task Prioritization
- Skilled in prioritizing concurrent responsibilities
- Analytical problem-solving
- Onboarding training
- Training module creation
- Upselling strategies
Websites
Accomplishments
- Creative Excellence in Photography
Certification
- Certified server trainer, Triple T Hospitality Group - August 2024.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited Working
Timeline
Certified Server Trainer
Tio Taco + Tequila Bar
06.2024 - Current
Server
Red Lobster
03.2024 - 05.2024
Bartender
Buffalo Wild Wings
01.2023 - 12.2023
Supervisor
Buffalo Wild Wings
06.2021 - 12.2021
Server
Buffalo Wild Wings
05.2021 - 12.2023
Cashier
Buffalo Wild Wings
11.2019 - 10.2021
Team Member
McDonald's
07.2018 - 12.2019
Associate of Applied Science - Commercial Photography
Middlesex County College
Education and Training
other
Creative excellence in Photography
This award was given by Middlesex College for my creativity and dedication through my projects and assignments during the annual student award ( Visual, Performing And Media Arts.)