Angel Ochoa Medina
Staten Island,NY
Summary
Motivated house manager known for successfully overseeing events and alleviating issues associated with complex service delivery. Promoting skills. Known for resourcefulness and solutions-oriented problem-solving.
Overview
14
14
years of professional experience
Work History
Assistant Golf House Manager
Richmond County Country Club
STATEN ISLAND, NY
09.2022 - Current
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Monitored service provider performance to ensure quality of services delivered.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Collaborated with multiple departments to maximize workflow and efficiency.
Heavy Equipment Operator
US Army Reserve
Fort Dix, NJ
09.2021 - Current
- Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.
- Made on the spot decisions when it came problems encountered on the field.
- Conducted Proper PMCS on all vehicles to ensure they are mission ready.
- Ensured job site was safe and ready for operations.
Head Bartender
Richmond County Country Club
STATEN ISLAND, NY
04.2017 - 09.2022
- Ensured that all liquor laws were followed during service hours.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Inspected beverage quality regularly to ensure freshness.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
Snack Bar Manager
Richmond County Country Club
STATEN ISLAND, NY
07.2010 - 04.2017
- Monitored quality control of snacks served in the snack bar.
- Inspected equipment regularly for proper operation, cleanliness, maintenance, and safety purposes.
- Resolved customer complaints professionally and effectively while providing satisfactory outcomes.
- Trained staff on safety protocols, customer service standards, and cleaning procedures.
Education
High School Diploma -
New Dorp High School
Staten Island, NY06-2014
Skills
- Leadership
- Problem Solving
- Financial Management
- Safety Management
- Teamwork
- Communication
- Time Management
- Calendar Management
Languages
English
Professional
Timeline
Assistant Golf House Manager
Richmond County Country Club
09.2022 - Current
Heavy Equipment Operator
US Army Reserve
09.2021 - Current
Head Bartender
Richmond County Country Club
04.2017 - 09.2022
Snack Bar Manager
Richmond County Country Club
07.2010 - 04.2017
High School Diploma -
New Dorp High School
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