Angel Ogaz
El Cajon,CA
Summary
Dedicated and skilled plumbing apprentice with 2 years of hands-on experience in residential plumbing systems. Proficient in installing, repairing, and maintaining plumbing fixtures and systems to ensure optimal functionality and efficiency. Strong problem-solving abilities coupled with a commitment to delivering high-quality workmanship and excellent customer service. Adept at interpreting technical specifications to execute projects accurately and efficiently. Proven track record of completing projects on time and within budget while adhering to safety standards and regulations. Seeking to leverage my expertise and passion for plumbing to contribute effectively to a dynamic team environment.
Overview
6
6
years of professional experience
Work History
Plumbing Apprentice
Pride Plumbing
07.2022 - Current
- Improved client satisfaction by efficiently diagnosing and repairing plumbing issues in a timely manner.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
- Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
- Reduced callbacks by ensuring thorough inspections and quality repairs on all jobs completed.
Japanese Restaurant Assistant Manager
Nishiki Ramen
06.2021 - 07.2022
- Streamlined restaurant operations for increased efficiency and improved guest experiences.
- Oversaw menu development and daily specials, ensuring variety and appeal for repeat customers.
- Maintained high standards of food quality by closely monitoring kitchen operations and collaborating with the head chef on recipe development.
Plumbing Apprentice
Courtesy Plumbing
11.2020 - 06.2021
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
Japanese Restaurant Assistant Manager
Nishiki Ramen
09.2018 - 11.2020
- Trained new employees on restaurant policies, procedures, and customer service expectations for a seamless transition into the team.
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
- Handled cash transactions accurately and maintained an organized register for efficient end-of-shift reconciliations.
Education
High School Diploma -
Hoover High School
San Diego, CA06.2017
Skills
- Piping installation
- Faucet Repair
- Problem-solving aptitude
- Codes Compliance
- Water Heater Installation
- Drain Cleaning
- Soldering Pipes
- Plumbing Fixture Installation
- Fluent in Spanish and English
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Plumbing Apprentice
Pride Plumbing
07.2022 - Current
Japanese Restaurant Assistant Manager
Nishiki Ramen
06.2021 - 07.2022
Plumbing Apprentice
Courtesy Plumbing
11.2020 - 06.2021
Japanese Restaurant Assistant Manager
Nishiki Ramen
09.2018 - 11.2020
High School Diploma -
Hoover High School
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