Years of professional experience
Angel Olivas
Information Systems Technology Manager
Spokane,WA
Summary
Results-driven leader with 21 years of military experience in Information Technology, including expertise in Network Administration, Help Desk, Desktop Support, and Wireless Support. Seeking to leverage effective task prioritization, technical skills, and leadership capabilities. As a Cyber Transport Craftsman, I have excelled in various IT fields and environments. Currently I have an active Top-Secret Clearance, Comptia Sec+, Net+, and A+ certifications. Proficient in leading teams from various departments simultaneously. Experienced in Cisco Network Management for campus-sized Local Area Networks. Highly skilled in troubleshooting computers, switches, routers, and servers. Effective in coordinating and liaising with different support agencies to accomplish critical tasks. Expertise includes administration, fiscal management, and performance improvements. Excels with coordinating and executing tasks with variety of stakeholders to accomplish objectives, drive productivity and streamline operations.
Overview
21
21
Work History
Deputy Director Department of Training
Air Force
Fairchild Air Force Base, WA
03.2021 - Current
- Managed 4 teams comprising 28 personnel and led the Information Technology section, Public Affairs, Curriculum development, and Military student management
- Directed operations, maintenance, and life cycle management of all Air Force Survival School Information Systems, supporting 16,000 Air Force students annually
- Managed 6 Information System projects valued at $15 million, resulting in improved network security and the prevention of 317 million cyber-attacks annually
- Oversaw a 170,000 sq ft Airman dorm network installation project, including switch, wireless controller, access points, and device deployment.
Systems and Cyber Assurance Branch Lead
Air Force
Pearl Harbor, HI
12.2016 - 03.2021
- Led a 22-member team responsible for overseeing the Help Desk, Wide Area Network shop, Local Area Network shop, and managing enterprise telecommunications projects across 4 countries on a $7 billion network
- Provided service desk support and resolved 3,000 trouble tickets annually for 9 locations covering 6 time zones
- Oversaw a Core System tech refresh, eliminating end-of-life equipment and reducing operating costs by $1.3 million.
Cyber Transport Chief
Incirlik Air Base
12.2014 - 12.2016
- Led 3 work centers consisting of 35 members, ensuring maintenance for Network Management, Voice Systems, and a Wide Area Network shop supporting 4,000 personnel conducting the nuclear deterrence mission in the Middle East
- Pioneered the fusion of a portable Satellite package with terrestrial network, mitigating network isolation due to host nation instability
- Engineered a bandwidth test, saving 1,800-man hours and $90,000 in unnecessary cable upgrades.
Network Compliance Chief
Air Force
Yokota
12.2010 - 12.2014
- Administered Department of Defense Cyber compliance inspections and coordinated authorized communications outages at 14 sites across Japan for 35,000 personnel
- Managed Japan's Wide Area Network Department of Defense network compliance inspections, ensuring a 99% network availability rate for 68,000 US Forces in Japan
- Oversaw authorized service interrupt program, coordinating 539 maintenance actions across 55 sites while enforcing Security Technical Implementation Guides.
Education
Associates of Science - Electrical Systems Technology
Community College of the Air Force
Maxwell, AlabamaAssociates of Science - Human Resource Management
Community College of the Air Force
Maxwell, AlabamaProfessional Managers Certification - undefined
Air University
Maxwell, AlabamaSenior Level Leadership, Tech Management Course -
Air University
Maxwell, AlabamaExtreme Ownership Leadership Certification -
Echlon Front
Tempe, ArizonaSkills
Operations management
Additional Information
· Fed Executive Board Leader of the Year, selected from 42,000 service members, with 4 annual Air Force level awards.
· Defense Information Systems Agency Pacific Leadership Award winner, leading 36 projects worth $604 million in 6 time-zones.
· Organized 2 charity Jiu-Jitsu camps, raising $10,000 for uniforms and tuition for 40 impoverished children with the help of 2 world champions.
Timeline
Deputy Director Department of Training
Air Force
03.2021 - Current
Systems and Cyber Assurance Branch Lead
Air Force
12.2016 - 03.2021
Cyber Transport Chief
Incirlik Air Base
12.2014 - 12.2016
Network Compliance Chief
Air Force
12.2010 - 12.2014
Associates of Science - Electrical Systems Technology
Community College of the Air Force
Associates of Science - Human Resource Management
Community College of the Air Force
Professional Managers Certification - undefined
Air University
Senior Level Leadership, Tech Management Course -
Air University
Extreme Ownership Leadership Certification -
Echlon Front