Summary
Overview
Work History
Education
Skills
Timeline
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Angel Ortiz

Santa Ana,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Inside Sales Representative

Hikvision Usa
11.2017 - Current
  • Prepared CCTV equipment for travel, transported and inventoried demo equipment at destinations.
  • Responsible for safe keeping of all serialized product and equipment during travel.
  • Managed and inventoried storage facility, ensured cleanliness of stock room.
  • Maintained client accounts, ensuring highest level of confidentiality.
  • Conducted booth set up, break down, and organized demo equipment.
  • Served as Team Leader for 4 years, while adapting to company operating procedures.
  • Created lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Attended monthly business conventions to promote new and existing products.
  • Developed promotional campaigns to increase engagement from prospective customers.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Used CRM software to maintain detailed contact logs and account records.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Attended monthly sales meetings and quarterly sales trainings.

Installation Technician

AT&T
05.2013 - 10.2017
  • Managed company vehicle inventory levels, ensured vehicle is properly stocked with all internet, cable, and phone products.
  • Reviewed daily work requests, pulled products from stock room to ensure correct equipment is transported throughout daily installs.
  • Ensured cleanliness of equipment facility, organized stock room, and company vehicle.
  • Maintained accountability, of all AT&T products and equipment through each install.
  • Ordered equipment, work tools, and customer products weekly.
  • Safeguarded each customers account, passwords and billing info.
  • Performed daily equipment checks, ensured all issued equipment is operable.
  • Communicated efficiently with AT&T personnel, and customers to ensure high level experiences.
  • Consistently met or exceeded performance metrics, showcasing dedication to quality workmanship and professionalism.
  • Coordinated with logistics teams to ensure timely delivery of required materials for successful project completion.
  • Created and maintained up-to-date records of all installed systems and equipment.

Infantryman

USMC, United States Marine Corps
04.2005 - 09.2012
  • Honorably discharged after 8 years in the Marines.
  • Iraq and Afghanistan combat vet (valor accommodations).
  • Led Infantry Marines during 3 combat tours. Totaling in 24 combined months.
  • Maintained accountability of all serialized gear, conducting inspections, and audits daily.
  • Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
  • Responsible for highly sensitive gear totaling in over $500K.
  • Created gear/packing lists prior to missions (ammo, weapons, batteries, radios, meals, water, uniforms, etc).
  • Led mission briefs, created routes, med-evac plans, and special instructions.
  • Developed and implemented strategies to maximize squad efficiency.
  • Communicated effectively with superiors and subordinates, facilitating smooth execution of orders during high-stress situations.
  • Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
  • Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.

Education

Ceres High School
Ceres, CA
05.2004

Skills

  • Exceptional communication skills
  • Logistical and Organized travel planning
  • Product and Equipment inventory
  • Safeguard of company issued gear
  • Managed stock and equipment room
  • Superior organizational skills
  • Attention to Detail
  • Critical Thinking
  • Multitasking with fast paced work loads
  • Time Management

Timeline

Inside Sales Representative

Hikvision Usa
11.2017 - Current

Installation Technician

AT&T
05.2013 - 10.2017

Infantryman

USMC, United States Marine Corps
04.2005 - 09.2012

Ceres High School

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Angel Ortiz