Volunteering
Angel Ortiz
Chicago,IL
Summary
Dedicated professional with a multifaceted background in community organizing, food manufacturing, and supermarket leadership. Adept at fostering community engagement and empowerment through effective communication and strategic initiatives. Proven track record of driving operational excellence in fast-paced environments, with a keen focus on quality assurance and customer satisfaction. Skilled in crafting and officiating personalized wedding ceremonies, ensuring memorable experiences for couples. Certified in CPR and equipped with strong leadership, communication, and problem-solving abilities to thrive in dynamic settings and contribute to organizational success..
Overview
4
4
years of professional experience
2
2
Languages
Work History
Immigration Organizer
Centro De Trabajadores Unidos
9803-9805 S Ewing, Chicago Il, 60617 USA
09.2022 - Current
- Recruited, built, sustained & lead a robust member base with expertise in issues of immigrant justice of up too 400 community members though cultivation of trainings and practice.
- Worked closely with Organizing Team and member-leaders to develop and implement strategic campaigns to address unjust immigration/labor practices and raise workplace standards for low income workers.
- Coordinated and facilitated regular bilingual membership orientations & meetings to educate community members about their labor and immigration rights specifically (KYR's, U.S History and its ties to immigration, Family Based Petitions, and more)
- Staffed CTU community office hours & coordinated appropriate Legal Clinic follow-up on immigration cases.
- Developed and strengthened relationships with key allies, community organizations, religious institutions, and community leaders.
- Worked closely with Organizing Team to increase membership engagement and provide support on additional organizing campaigns as needed.
- Attended CTU’s weekly staff meetings, organizers’ meetings, and other organizational meetings specifically campaigns related like (WWF, ICIRR State Platforms, One Fair Wage, DL Bill, KIK Labor Campaign & more.)
- Maintained and updated all relevant databases & reporting systems most notably (Salesforce A2J & LPF, CTU Intake Form, & Allied organization shared databases).
- Assisted with organizational fundraising initiatives most notably (Valentine Bake Sale, Cena Anual, and more)
- Successfully reached over 4,000 individuals through engaging presentations aimed at educating communities on labor and immigrant rights.
Production Supervisor
Assemblers Inc,
8601 47th St, Mccook, Il 60525
09.2021 - 09.2022
- Interviewed, hired and trained more than 35 new employees for production positions.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs by reading and understanding customer emails and messages regarding their product.
- Evaluated employee performance and coached to improve poor working areas by working closely with Quality Control department to administer up to 15 yearly trainings. Specifically (Hazard Labels Identification, GMP's, Metal detection, and Sensory tests.)
- Created daily summary reports of productions runs using Microsoft Word, Sheets, and Power point.
- Juggled up to 6 production lines all running different products(Swiss Miss, Magic Spoon, Dukes Shorty Sausages, Heavenly Hunks, Muddy Bites, Olly, Puffworks)
- Oversaw daily operations ensuring smooth workflow and timely completion of tasks.
- Lead trial production runs with new clients to assess manufacturability at our facility. Drive implementation of production line improvements to enhance customer satisfaction. Notable companies are; (Airly, Simply Fuel, Kellogg & more)
Supermarket Shift Leader
El Guero
1701 W 47th St, Chicago, Il 60609
01.2020 - 08.2021
- Updated up to 65% of products pricing .
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw talented team by actively communicating project information, remedying issues and delivering positive feedback on a daily basis.
- Rotated merchandise and displays to feature new products and promotions every week.
- Handled on average 4 calls everyday to address customer inquiries and concerns enhancing customer satisfaction.
- Maintained clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained 2 employees and delegated daily tasks and responsibilities.
Education
Certification - Wedding Officiant
American Marriage Ministries
304 Alaskan Way S Ste 102 Seattle, WA 9810404.2024
Certification - First Aid & Basic Life Support (CPR)
Rush University Medical Center
Chicago, IL04.2024
Organizing For Justice - Community Organizing
Midwest Academy
Chicago, IL02.2023
High School Diploma -
Benito Juarez Highschool
2150 S Laflin St, Chicago, Il 6060806.2020
Skills
- Leadership Experience
- Problem Solving
- Computer Skills (Microsoft Office Suite, Google Workspace, limited IT skills)
- Teamwork & Collaboration
- Written, Verbal, and Nonverbal communication Skills
- Time Management
- Analytical Thinking
- Multitasker
- Policy Analysis
- Customer Service
- Capacity Building
- Database Management
Sport & Fitness
- Attend the gym 3 times a week.
- Enjoy playing sports including but not limited to soccer, football, tennis, baseball and badminton.
- Occasionally engage in yoga or meditation.
Interests
Timeline
Immigration Organizer
Centro De Trabajadores Unidos
09.2022 - Current
Production Supervisor
Assemblers Inc,
09.2021 - 09.2022
Supermarket Shift Leader
El Guero
01.2020 - 08.2021
Certification - Wedding Officiant
American Marriage Ministries
Certification - First Aid & Basic Life Support (CPR)
Rush University Medical Center
Organizing For Justice - Community Organizing
Midwest Academy
High School Diploma -
Benito Juarez Highschool