Angel Ortiz
Hartford,CT
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2026
2026
years of professional experience
Work History
Learning Ambassador
Amazon Fulfillment Center in BDL4
02.2024 - Current
- Currently in the Amazon fulfillment center in BDL4 for 1 year and 9 months, with experience as a learning ambassador for about 1 year and 2 months.
- Facilitated training sessions for new employees on safety protocols and operational procedures.
- Supported ongoing inventory management by accurately labeling and sorting items.
- Collaborated with supervisors to implement process improvements within the fulfillment workflow.
- Monitored adherence to safety guidelines, ensuring compliance among team members.
- Provided guidance to peers on effective use of warehouse tools and equipment.
- Contributed to daily operations by effectively communicating with cross-functional teams.
- Adapted quickly to changing priorities, ensuring timely completion of tasks in a fast-paced environment.
Military
Government
2020 - Current
- Seven years of military experience, along with two years of experience as a sergeant.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Assistant Manager
Popeye's
10.2022 - 08.2024
- 2 years of assistant manager experience at Popeye's.
- Assisted in managing daily operations to ensure efficient service delivery.
- Implemented training programs for new staff to enhance team performance.
- Coordinated inventory management processes to maintain stock levels and reduce waste.
- Developed employee schedules to optimize labor resources and meet peak demand periods.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Public Safety Officer
Mohegan Sun Public Safety Security
05.2020 - 10.2022
- 1 year working in Mohegan sun public safety security.
- Monitored compliance with health and safety standards to ensure a safe working environment.
- Resolved customer inquiries and complaints effectively, enhancing overall satisfaction levels.
Education
Windham High School
Willimantic, CT06-2017
Skills
- Military leadership
- Teamwork and cooperation: Team success is critical in the military, and veterans are skilled at collaboration, promoting group cohesion, and understanding when to lead or follow Discipline and integrity
- Problem-solving: Military training emphasizes critical thinking and analyzing situations to identify the best course of action
- Dedication and work ethic: The military fosters a high level of dedication and a strong work ethic that can be translated to any profession
- Attention to detail: A high degree of attention to detail is critical for safety and mission success, and it becomes an ingrained habit
- Performance under pressure: Service members learn to remain calm, focused, and efficient when faced with high-stress and critical situations
- Communication: Specialists learn to operate and manage complex military communication systems, which is applicable to civilian IT and communications roles
- Military training: Making sure soldiers into performing their military task and making sure soldiers are ready to be proficient to the military job
- Training facilitation
- Safety compliance
- Process improvement
- Conflict resolution
- Adaptability to change
- Cross-functional teamwork
- Customer service enhancement
- Risk assessment
- Performance monitoring
- Problem-solving strategies
- Equipment operation training
- Leadership development
- Quality assurance processes
- Time management
- Health and safety standards
- Study techniques
- Problem-solving
Section name
- 1. What type of job/industry are you targeting?
- Loss prevention
- 2. How many years of work experience do you have?
- 3. What's your highest level of education?
- 4. What are your key skills and achievements?
Languages
Spanish
Native or Bilingual
Timeline
Learning Ambassador
Amazon Fulfillment Center in BDL4
02.2024 - Current
Assistant Manager
Popeye's
10.2022 - 08.2024
Public Safety Officer
Mohegan Sun Public Safety Security
05.2020 - 10.2022
Military
Government
2020 - Current
Windham High School