Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angel Otano Pimentel

Summary

Passionate hospitality worker with background in diverse roles within the industry. Experience includes front desk operations, and customer service. Known for strong communication skills, problem-solving abilities, and commitment to providing exceptional guest experiences. Previous work has positively impacted overall guest satisfaction and repeat business rates.

Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospitality Worker

Local Restaurants
Luquillo
03.2021 - Current
  • Greeted customers and provided them with menus.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Served food and drinks to customers in a timely manner.
  • Maintained knowledge of daily specials and promotions offered by the restaurant.
  • Handled alcohol service for guests over age of 21.
  • Provided customer service to ensure satisfaction throughout their dining experience.
  • Performed cashiering duties such as taking payments from customers using POS systems or manual methods.

Material Handler

Marvin Doors & Windods
Warroad
10.2023 - 12.2024
  • Operated forklifts to move materials within warehouse efficiently.
  • Loaded and unloaded shipments following safety protocols.
  • Inspected incoming materials for quality and accuracy prior to storage.
  • Organized inventory in designated locations for easy access.
  • Collaborated with team members to optimize workflow processes.
  • Inspected materials for any damages or defects upon receipt.
  • Received and distributed incoming materials to designated areas.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Loaded completed orders on pallets according to delivery numbers.
  • Loaded and unloaded trucks with appropriate material handling equipment.
  • Adhered strictly to company policies concerning the use of protective gear while on duty.

Education

Morgage Loan Originator Officer - Realtor Bussiness

On Course Realtor Business School
Miami, FL
02-2025

Real State - Sales Associate

Gold Coast Realtor Business School
Miami, FL
01-2025

Social Media Marketing -

Universidad Dominico Americano
Dominican Republic
10-2018

Bachelors Degree - Marketing Management

Universidad Techonologica De Santiago UTESA
Santo Domingo, Dominican Republic
10-2007

Skills

  • Customer relationship management
  • Social media marketing
  • Real estate expertise
  • Sales strategies
  • Digital marketing
  • Networking abilities
  • Safe alcohol service
  • Guest relations
  • Cross-cultural awareness
  • Language proficiency
  • Communication skills
  • Customer satisfaction
  • Word processing
  • Customer service management
  • Reservations handling
  • Professionalism in service
  • Cash handling

Certification

  • Florida Dept of Business Professional Regulation Real State Sales Associate SL 3632589 Issued 3/28/2025
  • Marvin Equipment Operator Forklift Operator

Timeline

Material Handler

Marvin Doors & Windods
10.2023 - 12.2024

Hospitality Worker

Local Restaurants
03.2021 - Current

Morgage Loan Originator Officer - Realtor Bussiness

On Course Realtor Business School

Real State - Sales Associate

Gold Coast Realtor Business School

Social Media Marketing -

Universidad Dominico Americano

Bachelors Degree - Marketing Management

Universidad Techonologica De Santiago UTESA

Similar Profiles

CREATE PROFILE