Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Customer Experience Coordinator
TJ Maxx
06.2022 - 12.2022
Helped customers understand return policies and processed items.
Created a positive internal and external customer experience
Communicated accurately and effectively
Handled all escalated complaints and implemented timely, knowledgeable, and effective solutions balancing customer and business needs.
Retail Sales Associate
Gap
10.2021 - 04.2022
Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Maintained a clean sales floor and straightened and faced merchandise.