Caregiver
Angel Owens
Salisbury,NC
Summary
Compassionate and dedicated Caregiver with 2+ years of experience providing high quality support to elderly and disabled individuals. Skilled in assisting with daily living activities,administering medications, and maintaining a safe,clean and comfortable environment. Known for creating strong, trusting relationships with clients and families, ensuring individualized care to meet physical,emotional, and social needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caregiver
Affordable Family Care Services
03.2023 - 09.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Production Worker
Fresh House
04.2022 - 02.2023
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Made sure that products were produced on time and are of good quality.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Met production targets and tight deadlines by collaborating closely with team members.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Managed inventory levels to prevent production delays.
- Followed safety procedures and guidelines to maintain safe working environments.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Played key role in achieving production targets, consistently meeting daily quotas.
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 03.2022
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Greeted guests, promoted specials, and took orders.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Kept workplace clean and organized in line with restaurant policies.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Replenished serving stations with fresh food and cleaned up spills.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Executed sandwich artistry duties with very low occurrence of errors.
- Operated manual and electric appliances to peel, slice, and trim food.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Increased speed of service through effective multitasking and time management skills.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared salads, soups and sandwiches for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Prepared and presented food in compliance with health and safety guidelines.
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Observed customer purchases in line and differentiated between standard portions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Backed up servers by setting up trays and completing some food deliveries.
Cashier Assistant
McDonald's
03.2019 - 12.2020
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Managed lines effectively by directing customers to open registers or assisting them with self-checkout machines as needed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
- Replenished shelves regularly to meet customer demand and maximise sales.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Worked with floor team and managers to meet wide range of customer needs.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Met customer needs through polite, friendly and attentive service.
- Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Bagged items securely to minimize breakages and reduce losses.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register to record transactions accurately and efficiently.
- Answered questions about store policies and addressed customer concerns.
- Retrieved items for customers and verified prices.
- Cleaned and sanitized cashier workstation and scanning area.
- Removed trash, swept, and mopped floors for professional appearance.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
Education
GED - GED
Rowan Cabbarus Community College
Salisbury, NC02.2028
Certificate - Standard - CPR / AED, Automated External Defibrillator (AED)
NCPRF
10.2026
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Daily living assistance
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- Emotional Support
- Housekeeping
- Strong Ethics
- Meal Preparation
- Housekeeping tasks
- Relationship Building
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
- Flexible schedule and availability
- Patient Companionship
- Dementia Care
- Compassionate communication
- Medical record-keeping
- Medication and Appointment Reminders
- Supportive Companionship
- Alzheimer's Care
- Direct Patient Care
- Behavioral Management
- Documentation
- Mobility Assistance
- Client documentation
- Medication Administration
- Behavior redirection
- Patient Management
- ADL Assistance
- Client Transportation
- Incident Reporting
- Care plan assessment
- Care Plan Management
- Nutrition knowledge
- Progress Documentation
- Patient Assessments
- Complex Problem-Solving
- Care Plan Adherence
- Records Management
- Transportation Services
- Medical Records Management
- Language Fluency
- Records Maintenance
- Empathetic listening
- Compassionate client care
- Patient care and companionship
- Daily living activities assistance
- Ability to Lift
- Personal Care Worker
- Supportive Personality
- Caring Companionship
- Decision-Making
- Critical Thinking
- Meal Planning and Preparation
- Cooking meals
- Documentation and Recordkeeping
Certification
CPR / AED Certification, Standard - CPR / AED (Adult / Child / Infant), NCPRF, 10/22/24, 10/22/26, Paul J. Scruton, B9EEDE
Coursedetails
Automated External Defibrillator (AED), ILCOR, OSHA, AHA/ECC, 2020
CPR/AED as of 10/22/2024
I received my adult/child/infant CPR/AED certificate on 10/22/2024
Timeline
Caregiver
Affordable Family Care Services
03.2023 - 09.2024
Production Worker
Fresh House
04.2022 - 02.2023
Sandwich Artist
SUBWAY®Restaurants
04.2021 - 03.2022
Cashier Assistant
McDonald's
03.2019 - 12.2020
Certificate - Standard - CPR / AED, Automated External Defibrillator (AED)
NCPRF
CPR / AED Certification, Standard - CPR / AED (Adult / Child / Infant), NCPRF, 10/22/24, 10/22/26, Paul J. Scruton, B9EEDE
GED - GED
Rowan Cabbarus Community College
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursCareer advancementInterests
Personal care assistant
Home care aid
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