Personable and responsible Clerical with eleven years in retail and customer service. Solid team player with upbeat, positive attitude. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Quick learner,Organized Cash handling accuracy Perfect attendance record Employee scheduling Basic clerical knowledge Good at following instructions Dedicated team player English/Spanish fluency Analytical Customer service experience Strong work ethic
Overview
19
19
years of professional experience
Work History
04.2007 - Current
PC Richard and Son.
Succasunna, NJ customer service/ Clerical Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Served as the store's only bilingual Spanish/English customer service representative.
Assisted customers with store and product complaints.
Performed store opening duties, including counting cash drawers Assisted customers in finding out-of-stock items.
Called customers to verify information of scheduled deliveries.
Junior Counselor
YMCA
Paterson, NJ.
01.2006 - 02.2007
Routinely picked children up from school and activities.
Incorporated music and art activities to encourage creativity and expression.