Angel Parilli
North Hollywood,CA
Summary
Accomplished [Job Title] with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands.
Overview
10
10
years of professional experience
Work History
VP of Operations
LA Structural
10.2018 - 06.2023
- Identified opportunities to improve business process flows and productivity.
- Managed over 20 construction crews weekly, in English & Spanish.
- Led development of strategic marketing plans to raise awareness and drive sales growth.
- Increased company growth by 500% through collaboration with sales, marketing departments & new recruits.
- Clarified roles, responsibilities and expectations of staff.
- Identified and resolved issues between employees, promoting better collaboration and mutual respect.
- Employed optimal safety practices to reduce worksite complaints and hazards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handle City Inspections, Engineering, Planning & Permits.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained new employees on proper protocols and customer service standards.
- Reduced operational risks while organizing data to forecast performance trends.
Sales Manager
Surplus Granite
03.2015 - 08.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction. Over 30 customers weekly.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures. Over 10 teams.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Managed accounts to retain existing relationships and grow share of business.
Manager of Operations
Pacific Reglazing
07.2013 - 02.2015
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines. Over 60 employees.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
Associate of Business Administration - Business Management
Universidad Central De Venezuela
Caracas Venezuela07.2002
Skills
- Operational Analysis
- Presentations
- Risk and Mitigation Analysis
- Augmented Reality
- Executive Leadership
- Account Management
- Public Speaking
- Bilingual ( Spanish & English)
Languages
Spanish
Native or Bilingual
Timeline
VP of Operations
LA Structural
10.2018 - 06.2023
Sales Manager
Surplus Granite
03.2015 - 08.2018
Manager of Operations
Pacific Reglazing
07.2013 - 02.2015
Associate of Business Administration - Business Management
Universidad Central De Venezuela