Angel PEna
Hempstead,NY
Summary
Developed skills in fast-paced automotive service environment, focusing on efficiency and precision. Proficient in routine maintenance tasks and adept at identifying potential issues before they escalate. Seeking to transition into new field, leveraging problem-solving abilities and technical expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Upper Bay Technician
Jiffy Lube
09.2024 - Current
- Increased repeat business by building strong relationships with customers through transparent communication and reliable service delivery.
- Maximized workshop productivity, implementing best practices in diagnostic techniques and repair methods.
- Supported overall shop operations, including ordering supplies, managing inventory levels, scheduling appointments, and handling customer inquiries as necessary.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
Food Runner
Cherry Valley Country Club
05.2022 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
High School Diploma -
Academy Charter School
New York, NYAutomotive Tech - Mechanical Field of Study
Lincoln Tech
New York04-2025
Skills
Electrical diagnoses
Fuel systems
Scan tools & diagnostic testing
Steering & suspension
Wheel alignments
Cooling system maintenance
Engine repairs & transmissions
Routine maintenance
Shop safety
Tire repair & replacement
Brake service
Oil changes
Certification
Pro-Cuts TrainSMART Level 1 Online Rotor Matching Training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Upper Bay Technician
Jiffy Lube
09.2024 - Current
Food Runner
Cherry Valley Country Club
05.2022 - Current
High School Diploma -
Academy Charter School
Automotive Tech - Mechanical Field of Study
Lincoln Tech