Summary
Overview
Work History
Skills
Timeline
Generic

ANGEL PEREZ

Los Angeles,CA

Summary

Food Expeditor with 2 years of experience supporting excellence in food preparation and delivery. Liaises between patrons and kitchen staff members to maintain guest satisfaction by quickly addressing individual preferences. Combines strong work ethic and superb attention to accuracy in food presentation and service.

Overview

5
5
years of professional experience

Work History

Food Expeditor

Little Dom's
Los Angeles, CA
08.2021 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Trained new expeditors and food runners according to company policies and standards.
  • Assisted wait staff with timely food delivery and guest requests.

Food Expeditor/Food Runner

Olive And Thyme
Burbank, CA
08.2021 - 08.2022
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Executed and supervised plate preparation according to temperature and condiment specifications.
  • Assisted customers with carry-out service.
  • Checked dining area supplies of linens, wrapped silverware and replenished low stock.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Accomplished multiple tasks within established timeframes.

Shift Lead/Manager

Homestate
Los Angeles, United States
02.2019 - 07.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained and mentored new employees to maximize team performance.
  • Responded to and resolved customer questions and concerns.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Enforced company policies and regulations with employees.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Approved regular payroll submissions for employees.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Skills

  • Billing and Payment Processing
  • Sanitary Standards
  • Company Quality Standards
  • Menu Memorization
  • Table Bussing
  • Guest Satisfaction

Timeline

Food Expeditor

Little Dom's
08.2021 - Current

Food Expeditor/Food Runner

Olive And Thyme
08.2021 - 08.2022

Shift Lead/Manager

Homestate
02.2019 - 07.2021

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ANGEL PEREZ