Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Perez

Gainesville,TX

Summary

Forward-thinking individual with an understanding of tax and auditing procedures. Offering more than 5 years of handling control documentation for large businesses. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Revenue Auditor

Winstar World Casino And Resort
08.2021 - Current
  • Executed audit phases and entered data into accounting software for analysis.
  • Interpreted state and federal laws, accepted auditing principles and procedures and program standards to audited materials and data to detect non-compliance and facilitate recommendations.
  • Trained newly hired employees to promote understanding of company's processes, procedures and deadlines.
  • Audited total cash flows and reported revenues daily.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Implemented all auditing information into Software.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Investigated discrepancies discovered during auditing process.

Floor Attendant

Winstar World Casino And Resort
02.2017 - 08.2021
  • Followed strict guidelines for handling confidential information.
  • Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
  • Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
  • Educated patrons on current promotions and upcoming releases.
  • Exchanged legal currency for gambling chips and coin money.
  • Answered players questions and resolved disputes to provide excellent customer service.
  • Learned and followed company procedures to maintain consistency and standards.
  • Assisted players with placing bets, educating on game rules to increase understanding.
  • Kept gaming areas clean and organized to maintain safe and secure environment.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

Vault Clerk

Winstar World Casino And Resort
10.2015 - 02.2017
  • Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
  • Prepared bank deposits by compiling data from cashiers, verifying and balancing receipts and sending payment to banks.
  • Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.

Receptionist

Freeman Toyota
06.2013 - 10.2015
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Answered central telephone system and directed calls accordingly.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Maintained confidentiality of information regarding clients and company.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Education

High School Diploma -

Callisburg High School
Callisburg, TX
05.2012

Skills

  • Auditing Processes and Procedures
  • Correspondence Writing
  • Daily Revenue Audits
  • Profits and Losses Tracking
  • Verbal and Written Communication
  • Team Oversight
  • Accounting Processes
  • Reports and Documentation
  • Auditing
  • Excellent Communication
  • Self-Motivated
  • MS Office
  • Data Entry
  • Attention to Detail
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Organization and Time Management

Timeline

Revenue Auditor

Winstar World Casino And Resort
08.2021 - Current

Floor Attendant

Winstar World Casino And Resort
02.2017 - 08.2021

Vault Clerk

Winstar World Casino And Resort
10.2015 - 02.2017

Receptionist

Freeman Toyota
06.2013 - 10.2015

High School Diploma -

Callisburg High School
Angel Perez