Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Perez

Wappingers Falls,NY

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

4
4
years of professional experience

Work History

Prep Line Cook

Beacon Falls
02.2023 - 05.2024
  • Enhanced customer satisfaction by preparing and presenting high-quality dishes on time.
  • Streamlined kitchen operations for efficiency by maintaining organized workstations and keeping inventory up to date.
  • Collaborated with the head chef to create innovative menu items, resulting in increased guest satisfaction.
  • Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
  • Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
  • Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.

Lead Busser

Beacon Falls Cafe
05.2022 - 05.2024
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
  • Assisted management in opening/closing duties such as sweeping floors and preparing sections which helped streamline processes.
  • Facilitated swift table turnover during peak hours by promptly clearing plates and debris after meals had concluded.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Trained new staff in bussing and cleaning procedures.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.

Cashier

Five Guys
07.2020 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Associate in Business - Business Management

Dutchess Community College
Poughkeepsie, NY
06.2025

Skills

  • Beverage Preparation
  • Food Delivery
  • Table Bussing
  • Food Running
  • Food inspection
  • Table Setting
  • Supply Restocking
  • Guest Engagement
  • Order Management
  • Safe Food Handling
  • Sales Techniques
  • Cash Handling
  • Order Accuracy
  • Food safety understanding
  • Food safety practices
  • Strong Work Ethic
  • Allergy awareness
  • Food sales and promotion

Languages

Spanish
Native or Bilingual

Timeline

Prep Line Cook

Beacon Falls
02.2023 - 05.2024

Lead Busser

Beacon Falls Cafe
05.2022 - 05.2024

Cashier

Five Guys
07.2020 - 11.2020

Associate in Business - Business Management

Dutchess Community College

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Angel Perez