Angel Perez
Wappingers Falls,NY
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Prep Line Cook
Beacon Falls
02.2023 - 05.2024
- Enhanced customer satisfaction by preparing and presenting high-quality dishes on time.
- Streamlined kitchen operations for efficiency by maintaining organized workstations and keeping inventory up to date.
- Collaborated with the head chef to create innovative menu items, resulting in increased guest satisfaction.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
Lead Busser
Beacon Falls Cafe
05.2022 - 05.2024
- Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
- Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
- Collaborated with servers to ensure timely delivery of food and beverages, resulting in improved service quality.
- Assisted management in opening/closing duties such as sweeping floors and preparing sections which helped streamline processes.
- Facilitated swift table turnover during peak hours by promptly clearing plates and debris after meals had concluded.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Reset and cleaned tables quickly to prepare for new customers.
- Trained new staff in bussing and cleaning procedures.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Cashier
Five Guys
07.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate in Business - Business Management
Dutchess Community College
Poughkeepsie, NY06.2025
Skills
- Beverage Preparation
- Food Delivery
- Table Bussing
- Food Running
- Food inspection
- Table Setting
- Supply Restocking
- Guest Engagement
- Order Management
- Safe Food Handling
- Sales Techniques
- Cash Handling
- Order Accuracy
- Food safety understanding
- Food safety practices
- Strong Work Ethic
- Allergy awareness
- Food sales and promotion
Languages
Spanish
Native or Bilingual
Timeline
Prep Line Cook
Beacon Falls
02.2023 - 05.2024
Lead Busser
Beacon Falls Cafe
05.2022 - 05.2024
Cashier
Five Guys
07.2020 - 11.2020
Associate in Business - Business Management
Dutchess Community College
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