Angel Perez
Wilson,NC
Summary
Dynamic professional with a proven track record at sales and service adept in negotiation and relationship building. Excelling in maximizing sales and customer satisfaction through effective sales strategies and staff training. Skilled in vehicle preparation and documentation, showcasing attention to detail and team leadership. Achieved significant referrals and repeat business by leveraging strong rapport-building and persuasive sales presentations.
Qualified professional with solid foundation in automotive sales and proven ability to build strong customer relationships. Successfully facilitated numerous vehicle transactions by matching clients with their ideal cars, leveraging deep knowledge of car features and financing options. Demonstrated negotiation skills and customer-focused approach to consistently achieve sales targets.
Overview
20
20
years of professional experience
Work History
Car Salesperson
Lasillaautosales
01.2012 - 10.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
- Maximized profit margins by effectively negotiating trade-in values and upselling additional services or products.
- Prepared purchased vehicles and completed final delivery checks.
- Responded to customer enquiries via telephone and email.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Engaged in friendly conversation with customer to better uncover individual needs.
Forklift Operator
American Tile Supply
01.2013 - 09.2016
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Transported goods between warehouse locations according to shipment and storage needs.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Collaborated with team members to complete large-scale projects efficiently and effectively.
- Weighed materials or products to record weight or other production data on tags or labels.
- Adjusted machinery and notified supervisors of malfunctions.
Machine Operator Assembler
All Metal Shop
01.2005 - 05.2010
- Operated machining equipment safely with team of operators.
- Assisted quality control personnel with inspections of completed products, ensuring adherence to strict quality standards before shipping them out to customers.
- Complied with company and OSHA safety rules and regulations.
- Reduced machine downtime by performing regular inspections and identifying potential issues before they escalated.
- Completed complex assembly tasks with precision, ensuring high-quality products met customer specifications.
- Utilized various hand tools for precise assembly work, consistently meeting tight tolerances specified for each product.
- Increased overall productivity by optimizing assembly processes and implementing time-saving techniques.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Operated machinery effectively to maintain optimal production rates while minimizing waste materials.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Planned and paced work efficiently in order to meet daily, weekly, project, or production goals.
- Cleaned, lubricated and adjusted parts and components, keeping parts fully functional.
- Built containers and packed parts in accordance with detailed packing specifications.
- Repainted and precisely touched-up components and assemblies.
- Expertly assembled millwork products such as doors, windows, cabinets, and counters.
Education
High School Diploma -
Highschool Nunber 1
Mexico06-2019
Skills
- Strong negotiation
- Building rapport
- Sales presentations
- Persuasion techniques
- Closing deals
- Sales closing
- Price negotiation
- Relationship building
- Sales strategies
- Test drives
- Sales conversion
- Staff training
- Customer relationship management
- Vehicle preparation
- Documentation and reporting
- Purchasing
- Calculating prices
- Sales promotions
- Showroom maintenance
- Attention to detail
- Customer assistance
- Reliable and responsible
- Team leadership
- Friendly and helpful
- Decision-making
- Cash handling
- Computer proficiency and Microsoft office
- Organization
Languages
Spanish
English
Timeline
Forklift Operator
American Tile Supply
01.2013 - 09.2016
Car Salesperson
Lasillaautosales
01.2012 - 10.2024
Machine Operator Assembler
All Metal Shop
01.2005 - 05.2010
High School Diploma -
Highschool Nunber 1