Highly accomplished management professional with experience in district-level operations. Proven track record of driving operational excellence and strategic initiatives while delivering superior customer service. Adept at using innovative approaches to develop solutions and improve organizational efficiency.
Overview
24
24
years of professional experience
Work History
Area Manager
United Auto Credit
08.2023 - Current
Established relationships with local businesses in order to create marketing partnerships
Conducted regular staff meetings to discuss performance goals and provide updates on company policies and procedures
Represented company at customer meetings to increase the exposure of corporate products and services
Provided training for new staff members on product knowledge, customer service standards and operational protocols
Managed sales team to consistently achieve growth and hit sales targets
Account Manager
Westlake Financial Services
Los Angeles
01.2015 - 06.2023
Over saw over 100 accounts
Achieved outstanding performance in dealer production reached 200 plus deals within February - March 2022
Super exceeded sales over 100%
Developed and maintained constant and effective communication with dealer partners
Achieved volume, pricing and efficient standards by effectively managing dealer relationships
Provided solutions, rehash and restructure vehicle loans for approval in a profitable manner for Westlake
Assisted in day-to-day operations
Customer focused
Continuously developed product and sales acumen to become the vehicle authority
Performed high-quality and professional demonstrations of new/used vehicles
Exceeded volume sales goals
Sales Floor Manager
Sierra Honda
Monrovia
01.2011 - 04.2015
Performed high-quality and professional demonstrations of new/used vehicles
Exceeded volume sales goals
Achieved and sustained master in sales award
Generated and managed sales leads
Worked with customers to obtain financing through lenders
Worked with the sales team to ensure all new sales are to the F & I department
Maintained good working relationships with lending institutions to secure competitive interest rates and financing programs
Managed contracts in transit on a daily basis
Properly cost special financed deals
Achieved outstanding sales
Sales Manager
Midway Ford
Los Angeles
01.2001 - 03.2011
Performed high-quality and professional demonstrations of new/used vehicles
Exceeded volume sales goals
Achieved and sustained master in sales award
Generated and managed sales leads
Worked with customers to obtain financing through lenders
Worked with the sales team to ensure all new sales are to the F & I department
Maintained good working relationships with lending institutions to secure competitive interest rates and financing programs
Managed contracts in transit on a daily basis
Properly cost special financed deals
Achieved outstanding sales
Education
Criminal Justice -
ELAC
CA
01.2001
Skills
Interpersonal skills
Communication skills
Relationship building
Teamwork
Independence
Computer skills
Adaptability to new technology
Results-driven
Competitive drive
Negotiating skills
References
References available upon request
Timeline
Area Manager
United Auto Credit
08.2023 - Current
Account Manager
Westlake Financial Services
01.2015 - 06.2023
Sales Floor Manager
Sierra Honda
01.2011 - 04.2015
Sales Manager
Midway Ford
01.2001 - 03.2011
Criminal Justice -
ELAC
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