Angel Perry

• Supervised 8 to 14 medical assistants across two locations, ensuring high-quality patient care.
• Responsible for maintaining adequate medical assistant staffing by managing daily call-outs, approving payroll time cards, and vacations.
• Trained new staff on procedures and best practices, boosting team competency.
• Monitored compliance with health regulations and safety protocols, maintaining operational integrity.
• Developed educational materials on current medical practices to support ongoing training.
• Established productivity targets for team members, enhancing accountability and performance.
• Conducted regular performance evaluations to uphold care standards and drive improvement.

In-House Lab

• Trained new personnel on laboratory procedures and equipment usage.
• Supervised daily laboratory operations to ensure compliance with safety standards.
• Reviewed test results for accuracy and adherence to protocols, while working closely with RelayMed.
• Facilitated communication between departments to enhance service delivery.
• Responsible for all medical lab equipment by assisting in QC and maintenance for the following machines: CLINITEK, Afinion™ 2 Analyzer, Urine Analyzer, Sofia, and Cholestech LDX.

• Handled administrative duties, including phone management, appointment scheduling, and medical record maintenance.
• Demonstrated proficiency in taking patient histories, vital signs, and performing venipunctures.
• Executed various diagnostic procedures such as EKGs, immunoassays, and urinalysis.
• Maintained cleanliness and sanitation of facility, exam rooms, and equipment.
• Assisted in implementing quality assurance and control programs for practice operations.