Angel Peters
Regional Sales Coordinator
Mount Laurel,NJ
Summary
Experienced Sales with over 20 years of experience in Customer Service, and Retail. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Self-reliant with a proven year track record of balancing company demands with customer needs. Effective closing, negotiation and performance management traits to execute sales and marketing strategies and build strong relationships with business owners. Skilled in maximizing revenue by monitoring and evaluating market trends and changes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
NE Regional Sales Coordinator
Window Nation
Pennsauken, NJ
04.2023 - Current
- Cultivated a competitive yet supportive work environment that encouraged collaboration among team members towards shared goals.
- Collaborated with cross-functional teams to ensure seamless communication and timely project delivery for customers.
- Developed strong client relationships for increased customer retention and satisfaction.
- Consistently exceeded personal sales targets while assisting peers in achieving their objectives as well.
- Fulfilled customer queries over phone, in-person and through email to provide and maintain highest level of customer care.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
- Monitored daily sales performance and provided feedback to each team member.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Maintained up-to-date knowledge of products and services offered to customers.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Developed and enforced policies and procedures for compliance with company policies.
Interior Decorator Consultant
Angeliques Home Stage Designs
Mount Laurel, New Jersey
02.2020 - 08.2022
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Developed space planning concepts, color palette selections and textile presentations.
- Designed floor plans, elevations,and material boards for review and presentation.
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials and products.
- Participated in furniture selection and documentation of specifications.
- Assisted clients with budget considerations and made recommendations for furniture, wall hangings and yard items.
- Researched trends in area of green building and environmental design to incorporate into business and residential projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
Century 21
Cherry Hill, New Jersey
10.2021 - 05.2022
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding homes and selling their homes.
- Prepared homes for sale for open house.
- Advertised to bring in more revenue.
Sales Associate
Saks 5th Avenue
Las Vegas, Nevada
06.2006 - 08.2008
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
CFO
North American Warranty- LLC
Las Vegas, NV
03.2001 - 01.2005
- Oversaw budgets, payroll, and accounts payable and receivable.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
- Conducted detailed analysis of company financial information and oversaw preparation of related reports.
- Spearheaded the implementation of a new financial reporting system, resulting in more accurate and timely data for decision-making purposes.
- Managed relationships with external auditors, ensuring a smooth and efficient annual audit process with minimal findings or issues identified.
- Ensured compliance with all regulatory requirements by staying current on industry developments and implementing necessary controls within the organization.
- Oversaw the preparation and submission of all tax filings, mitigating potential risks associated with noncompliance.
- Directed budget development, creation of budgetary controls and recordkeeping systems and investment management.
- Mentored finance team members, fostering a culture of professional growth and skill development within the department.
- Negotiated favorable terms with vendors and suppliers, achieving significant savings on procurement expenses.
- Presented financial results to board members and investors during quarterly meetings, maintaining transparency in communication regarding company performance.
- Collaborated cross-functionally with other departments to drive process improvements that positively impacted bottom-line results.
- Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Education
Medical Administrative Assistant - Medical Office
Ultimate Medical Academy - Clearwater
Clearwater, FL12.2022
Bachelor of Arts - Interior Design
The Art Institute of Pittsburgh
Pittsburgh, PA 05.2016 - 08.2020
Skills
- Decorative Finishes
- Decorating Expertise
- Current Good Manufacturing Practices (CGMP)
- 2D Modeling
- Safe Work Practices
- Interior Decor
- Reading Comprehension
- Complex Problem-Solving
- Cash Counting
- Performance Goals
- Health Code Standards
- Monthly Inventory
- Teamwork Skills
Timeline
NE Regional Sales Coordinator
Window Nation
04.2023 - Current
Sales Associate
Century 21
10.2021 - 05.2022
Interior Decorator Consultant
Angeliques Home Stage Designs
02.2020 - 08.2022
Bachelor of Arts - Interior Design
The Art Institute of Pittsburgh
05.2016 - 08.2020
Sales Associate
Saks 5th Avenue
06.2006 - 08.2008
CFO
North American Warranty- LLC
03.2001 - 01.2005
Medical Administrative Assistant - Medical Office
Ultimate Medical Academy - Clearwater
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