Angel Pinon
Sacramento,CA
Summary
Dynamic Test Administrator at Prometric with a strong work ethic and proven problem-solving abilities. Enhanced testing environments and improved student experiences through effective communication and meticulous organization. Trained staff in best practices, fostering teamwork and collaboration while ensuring compliance with testing protocols. Committed to excellence in test security and logistics management.
Overview
7
7
years of professional experience
Work History
Test Administrator
Prometric
Fair Oaks, CA
06.2016 - 06.2023
- Administered standardized tests, ensuring compliance with testing protocols and procedures.
- Coordinated test scheduling and logistics, optimizing resource allocation for maximum efficiency.
- Monitored testing environments to maintain security and integrity of examination processes.
- Provided support to test takers, addressing inquiries and resolving issues promptly.
- Trained new staff on testing protocols and customer service best practices, fostering team development.
- Analyzed feedback from test takers to identify areas for improvement in the testing experience.
- Improved testing environment by organizing and managing all necessary materials and resources.
- Provided exceptional customer service to students and faculty, addressing inquiries related to test scheduling and logistics.
- Delivered reliable support during high-volume periods such as midterms or finals weeks – assisting with room setup, technology troubleshooting, or any additional tasks as needed.
- Played an active role in routine audits, ensuring proper documentation was maintained consistently throughout the year.
Education
High School Diploma - General Education
Community Collaborative Charter School
McClellan Park, CA06.2015
Skills
- Test security
- Curriculum alignment
- Training delivery
- Item writing
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Decision-making
- Team building
- Self motivation
- Goal setting
- Leadership training
- Problem-solving aptitude
- Presentation skills
Timeline
Test Administrator
Prometric
06.2016 - 06.2023
High School Diploma - General Education
Community Collaborative Charter School