Angel Plascencia
Sylmar,CA
Overview
2
2
years of professional experience
Work History
Focused Case Manager
Hope The Mission
10.2023 - Current
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services, and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Provided leadership, guidance, and support to staff members.
Client Service Monitor
Hope The Mission
09.2021 - 10.2023
- Assisting Clients as Needed.
- Responsible for Managing day-to-day operations within the shelter
- De-escalation, addressing crises, appropriately responding to incidents, providing excellent services providing a positive attitude amongst clients, and building relationships with clients.
- Provided meal services for Participants.
- Knowledgeable navigating HMIS.
Education
High School Diploma -
Sylmar Charter High School
Sylmar, CA05.2001
Skills
- Client Advocacy
- Regulatory Compliance
- Health History Documentation
- Utilization Review
- Records Management
- Individualized Counseling
- Needs Assessment
- Case Management
- Discharge Planning
- Documentation and Reporting
Accomplishments
Was Nominated by the manager to take part in the first Accelerator program.
Timeline
Focused Case Manager
Hope The Mission
10.2023 - Current
Client Service Monitor
Hope The Mission
09.2021 - 10.2023
High School Diploma -
Sylmar Charter High School