Angel Plascencia
Compton,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
Work History
SPS
Ross: dress for less
Compton, CA
08.2022 - 05.2023
- Customer service, Greet customers, Prevent theft, Organize store, Keep store clean.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Accounting Assistant
Plycraft Industries
Los Angeles, CA
09.2020 - 08.2022
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Managed vendor relationships by ensuring timely payments and resolving disputes.
- Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
- Prepared and processed payrolls.
- Matched orders with invoices and recorded required information.
- Entered data into accounting software programs such as QuickBooks or Sage 50 Accounting Software.
- Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
- Completed day-to-day duties accurately and efficiently.
Customer Service Representative
Dominos
Huntington Park, CA
05.2020 - 08.2020
- Take orders from customers, Maintained a clean and organized workplace, Train new employees/ co-workers
- Took special orders in person and over telephone, generating additional revenue every month.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Mentored junior team members and managed employee relationships.
- Developed strong customer relationships to encourage repeat business.
- Educated customers on special pricing opportunities and company offerings.
- Improved customer service wait times to mitigate complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Medical Assistant
HCIS
06.2017 - 12.2017
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Cleaned and maintained medical equipment following procedures and standards.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Documented notes during patient visits.
Education
Bachelor in Health Science - Health Sciences
Cal State Long Beach University
Long Beach, CA05-2024
Diploma -
Centennial High School
06.2019
Skills
- Bilingual/ Fluent in Spanish
- Fast learner
- Punctual
- Organization
- Adaptability
- Conflict Resolution
- Communication
- Active listening
- Teamwork
- Leadership
- Creativity
- Customer Relations
- Active Listening
- Remote Office Availability
- Problem-Solving
- Data Entry
- Customer Service
- Research
- Dependable and Responsible
- Recordkeeping
- Data Management
- Basic Math
- Excellent Communication
- Interpersonal Communication
- Self-Directed
- Time Management
- Analytical and Critical Thinking
Extracurricular Activities
I enjoy listening to Podcast Help find homes for stray animals Fix automobiles I enjoy muscle training I enjoy educating others on certain health issues
Timeline
SPS
Ross: dress for less
08.2022 - 05.2023
Accounting Assistant
Plycraft Industries
09.2020 - 08.2022
Customer Service Representative
Dominos
05.2020 - 08.2020
Medical Assistant
HCIS
06.2017 - 12.2017
Bachelor in Health Science - Health Sciences
Cal State Long Beach University
Diploma -
Centennial High School
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