Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Pompa

Saint Joseph,Missouri

Summary

Well-qualified customer service agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

7
7
years of professional experience

Work History

Leasing Agent

Cottonwood Creek Apartments
Saint Joseph, MO
07.2017 - Current
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Distributed and followed up on tenant renewal notices.
  • Escalated major issues to property manager for immediate remediation.
  • Recruited new residents through website advertising and marketing, resulting in more leases.
  • Educated and Sold Insurance for our Apartments.

Receptionist

Spec Shoppe
Saint Joseph, MO
05.2015 - 06.2017
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Input customers insurance coverage in computer, then help them decide which options worked for them.
  • Communicated with insurance companies about clients coverage.

Education

High School Diploma -

Benton High School
Saint Joseph Mo
05.1993

Skills

  • Code Compliance
  • Leasing Terms and Specifications
  • Grounds and Facility Inspection
  • Dispute Handling
  • Contract Closing
  • Process Verification
  • Clear Communication
  • Screening Processes
  • Tenant Screening
  • Monthly Fee and Payment Collection
  • Fair Housing Policies
  • Rent Collection
  • Customer Service
  • Background Checks
  • Property Tours
  • Local Market Conditions

Timeline

Leasing Agent

Cottonwood Creek Apartments
07.2017 - Current

Receptionist

Spec Shoppe
05.2015 - 06.2017

High School Diploma -

Benton High School

Similar Profiles

CREATE PROFILE
Angel Pompa