Angel Quinn
Prineville,OR
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Barista
AngelinaS
Prineville, OR
05.2019 - 07.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Bartender
Barney Prines
Prineville, OR
07.2018 - 10.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Customer Service Representative
City Of Prineville
Prineville, OR
03.2013 - 07.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided outstanding customer service.
- Provided exceptional customer service to customers.
- Provided superior and individualized customer service.
- Displayed positive attitude while assisting multiple guests.
- Displayed exceptional customer service and communication skills.
- Resolved issues and maintained customer service standards.
Education
COCC
Bend, ORHigh School Diploma -
Crook County High School
Prineville, OR06.1999
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Adaptive and creative
- Order Taking
- Cash Register Operation
- Safe Food Handling
- Exceptional customer service
- POS Systems
- New Hire Training
- Customer Service
- Time Management
Timeline
Barista
AngelinaS
05.2019 - 07.2020
Bartender
Barney Prines
07.2018 - 10.2018
Customer Service Representative
City Of Prineville
03.2013 - 07.2018
COCC
High School Diploma -
Crook County High School