Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angel Quinones

The Bronx,NY

Summary

At Technicolor, I spearheaded operations dispatch, enhancing client relationships and streamlining file management for efficiency. Skilled in vendor negotiation and adept at employee training, I significantly improved operational workflows. My expertise in order processing and client communication has been pivotal in achieving high satisfaction rates and operational excellence.

Overview

12
12
years of professional experience

Work History

Operations Dispatch Lead

Technicolor
New York, United State
08.2013 - 02.2025

Relationship Management: Maintain and enhance relationships with clients and customers, ensuring excellent service and satisfaction.

Client Communication: Provide timely and complete status updates to clients regarding project progress, operational activities, and facility status.

File Management: Responsible for transferring files from hard drives after shoots, ensuring that all materials are properly organized and delivered to clients.

Order Tracking & Distribution: Process and track national distribution components of orders, ensuring accurate and timely deliveries across multiple locations.

Preparation for Shoots: Prepare shoot kits, ensuring that all necessary devices and equipment are included for seamless project execution.

Employee Training: Assist in training new employees on facility operations, procedures, and safety protocols to ensure team efficiency and compliance.

Vendor Management: Meet with vendors to discuss options, negotiate pricing, and secure cost-effective solutions that align with the company's operational needs

Vault Storage: Enter drive information into the system: Input relevant details about each drive into the vault’s asset management system. This may include:

  • Serial number: Unique identifier for the drive.
  • Model/Brand: Manufacturer and model number of the drive.
  • Capacity: Storage size (e.g., 1TB, 2TB).
  • Type: HDD, SSD, or other.
  • Purchase date/arrival date.
  • Owner/Department: Information on who will be using or owning the drive.

Invoice & Payment Processing: Create and process invoices for facility-related services, accurately assigning payments and maintaining proper documentation for financial reporting.

Education

High School Diploma -

Morris Highschool
The Bronx, NY

Skills

  • Order processing
  • File management
  • Client communication
  • Vendor negotiation
  • Invoice processing
  • Employee training

Timeline

Operations Dispatch Lead

Technicolor
08.2013 - 02.2025

High School Diploma -

Morris Highschool
Angel Quinones