Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Angel Quinones

El Paso

Summary

Dynamic food truck manager with a proven track record at Up In Smoke EPBBQ, enhancing customer satisfaction through effective communication and innovative menu development. Skilled in money handling and team leadership, I streamlined operations, reduced wait times, and fostered collaboration, driving revenue growth and community engagement.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Food Truck Operator

Papasitas Loaded Fries
01.2024 - Current
  • Greeted customers, answered menu questions and responded to complaints.
  • Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
  • Accepted orders and packed food for takeout and delivery.
  • Ensured cleanliness and safety within food truck, adhering to local health department guidelines.
  • Reduced wait times for customers by implementing effective workflows for order preparation and delivery within the food truck space.
  • Managed inventory effectively to minimize waste and maximize profit margins for the business.
  • Trained new employees on proper food handling techniques, equipment usage, sanitation practices, and company policies.
  • Collaborated closely with team members, fostering a cooperative work environment to meet daily goals.
  • Maintained high standards of cleanliness and sanitation, passing all health inspections with flying colors.
  • Provided training for new staff on food handling, customer service, and safety protocols.
  • Engaged with community through participation in local charity events, building goodwill and brand recognition.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Food Truck Manager

Up In Smoke EPBBQ
11.2020 - 05.2023
  • Streamlined order processing with improved systems organization, resulting in faster service times for customers.
  • Developed strong vendor relationships for better pricing, product availability, and overall business support.
  • Oversaw daily financial tasks such as cash handling, recordkeeping, and reporting to ensure accuracy and transparency in all transactions.
  • Increased brand visibility through social media management, engaging with customers online to build loyalty.
  • Ensured optimal food quality through consistent monitoring, proper storage techniques, and routine inspections.
  • Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
  • Managed inventory levels for cost control, ordering supplies as needed to maintain efficient operations.
  • Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or breakdowns.
  • Ensured compliance with all required permits/licenses by staying up-to-date on regulatory requirements.
  • Optimized workflow by assigning tasks based on individual strengths and skills among the team members.
  • Delivered exceptional customer service by addressing issues promptly and professionally during peak service times.
  • Assisted in menu development, incorporating customer feedback to drive innovation within the food truck offerings.
  • Boosted customer satisfaction by implementing creative menu options and streamlining food preparation processes.
  • Collaborated with other food trucks or vendors at events to create a positive atmosphere that attracted more visitors.
  • Increased revenue with targeted marketing campaigns and community engagement initiatives.
  • Greeted customers, answered menu questions and responded to complaints.
  • Accepted orders and packed food for takeout and delivery.
  • Assisted food prep and assembly on line and served [Number] customers per day.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Developed unique events and special promotions to drive sales.

Education

Associate of Science - Medical Assistant

Southwest University
El Paso, TX

Associate in Engineering Technology - Diesel Technician

Southwest University
El Paso, TX
02-2026

Skills

  • Allergy awareness
  • Money handling
  • Customer service
  • Reliable and responsible
  • Collaboration and teamwork
  • Team leadership
  • Calm and pleasant demeanor
  • Scheduling
  • Multitasking
  • Excellent communication
  • Effective communication
  • Customer satisfaction

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 5 staff members.
  • Collaborated with team of 5 in the development of a videogame.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Truck Operator

Papasitas Loaded Fries
01.2024 - Current

Food Truck Manager

Up In Smoke EPBBQ
11.2020 - 05.2023

Associate of Science - Medical Assistant

Southwest University

Associate in Engineering Technology - Diesel Technician

Southwest University

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