Angel Ramirez
San Bernardino Ca ,CA
Summary
Proven delivery and sales professional with a track record of enhancing customer satisfaction and streamlining delivery processes at Silverline. Fluent in Spanish with advanced planning abilities, adept at leveraging freight expertise and interpersonal skills to exceed employer expectations. Demonstrated success in problem-solving and efficient route mapping to ensure timely deliveries. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Silverline
09.2015 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Sales Associate
Arlinas
10.2014 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
Diploma - Business
San Bernardino High School
San Bernardino, CA07.2020
Skills
Clean MVR
Languages
Spanish
Full Professional
Timeline
Delivery Driver
Silverline
09.2015 - Current
Sales Associate
Arlinas
10.2014 - 12.2023
Diploma - Business
San Bernardino High School
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