Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angel Ramirez

San Diego,CA

Summary

A creatively driven individual with an extensive background in performing arts that has expanded into customer service. Working one on one or with large groups of clients while providing hospitality and reassurance of highest quality service. Angel’s extroverted personality also translates well to physical work through his experience in landscaping. Finding enjoyment from being physically engaged in tasks such as amenity maintenance and cleaning.

Overview

11
11
years of professional experience

Work History

Maintenance Technician 1

Essex Property Trust Inc
01.2025 - Current
  • Operated varied hand and power tools to complete repairs and renovations.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Strong communication skills and approachable hospitality attitude to provide residents reassurance and confidence for their work orders.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Reliability for urgent scenarios such as spontaneous on-calls emergencies, as well as willingness for assisting coworkers and staying overtime for important tasks that are time sensitive.

Porter

Essex Property Trust Inc
06.2023 - 01.2025
  • Communicated with coworkers and managers about completed duties while generally being self-supervised.
  • Maintained a clean and welcoming environment for prospects and residents through regular cleaning of amenities, hallways, tour-units and restrooms.
  • Cleaned and organized building areas as required; including general curb appeal.
  • Assist coworkers in additional tasks such as light-maintenance.
  • Open flexibility to assist additional properties within a collection when if needed.

Professional Caricature Artist and Assistant Supervisor

S.D Zoo Wildlife Alliance
01.2018 - 01.2023
  • Management of up to 9 service booths throughout the zoo to ensure orderliness, client engagement and monitoring quality of customer service.
  • Greeted potential customers, explained caricature package options, and assisted in selection of personalized artwork.
  • Resolved customer complaints while prioritizing customer satisfaction.
  • Multitasked completing artwork while maintaining theatrical engagement with both the individual(s) and the audience spectating.

Porter – House Cleaner

Antonio’s Cleaning Service
01.2015 - 01.2017
  • Completed daily landscaping duties relating to maintaining cleanliness of amenities, curbsides, gardening, and overall quality of residential environment.
  • Assist Manager in diverse projects such as construction, painting, plumbing and general compliance to take on new tasks.

Education

GED -

San Diego School of Performing Arts
06.2017

Skills

  • Fluent in English and Spanish
  • General understanding of technology, such as Microsoft software
  • Excellent customer service
  • Sales and upselling experience
  • Critical thinking and situation handling
  • Physical capability to stand, operate and carry heavy items for prolonged periods of time
  • Leadership role experience in monitoring and correcting employee retention performance

Languages

Spanish
Native or Bilingual

Timeline

Maintenance Technician 1

Essex Property Trust Inc
01.2025 - Current

Porter

Essex Property Trust Inc
06.2023 - 01.2025

Professional Caricature Artist and Assistant Supervisor

S.D Zoo Wildlife Alliance
01.2018 - 01.2023

Porter – House Cleaner

Antonio’s Cleaning Service
01.2015 - 01.2017

GED -

San Diego School of Performing Arts

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Angel Ramirez