Angel Ramos
Mission,TX
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
32
32
years of professional experience
Work History
Director Veterans Cemetery
City Of Mission
07.2021 - 06.2023
- Enforced VA/NCA guidelines regarding veterans' data and information sharing, placement and tracking of remains, placement and tracking of government headstones/markers and overall aesthetics of the cemetery.
- Monitored and developed the departmental budget; analyzed ongoing budget; and monitored future capital improvements, expenses, and purchasing.
- Accessed and navigated the VA database known as the Burial Operational Support System (BOSS).
- Established and maintained working relationship with The General Land Board and Veteran's Land Board of Texas.
Regulation and Safety Manager
Texas Juvenile Justice Department
10.2012 - 11.2020
- Participated in activities relating to the facility in compliance with TJJD policies and procedures, Prison Rape Elimination Act (PREA) standards, TJJD Case Management Standards, On-Duty Supervisor, Special Tactics and Response Team, Level II Hearings, and serve as a member of the Accident Review Board, the Physical Restraint Review Board, and the agency Trust-Based Relational Intervention (TBRI) committee.
- Inspected job sites and facilities to detect potential health hazards and put corrective measures immediately into effect.
- Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
- Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
- Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
- Investigated incidents, determining root causes and implementing corrective actions.
Sergeant First Class
US Army
04.1991 - 10.2011
- Maintained 100% accountability of assigned equipment worth more than one million dollars.
- Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
- Prepared teams for combat operations by bringing in and effectively training top talent.
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
- Responsible for the training, welfare, professional development, and combat readiness of soldiers and junior officers.
- As Army Recruiter, provided information regarding service, training, and career opportunities, prepared enlistment documentations and process qualified applicants.
- Gained middle-level manager status while serving on G4- Division level. Drafted military correspondence and serve as custodian of classified documents, assist the Contracting Officer Representative, serve as the Food Operations Management Supervisor, Non-Tactical vehicle fleet manager (GSA), and Government purchase card holder.
Education
Bachelor of Arts - General Studies, Legal Studies
Southern New Hampshire University
Hooksett, NH06.2015
Skills
- Operational Efficiency
- Procurement Specialist
- Reporting Requirements
- Continuous Improvement Process
- Operational Reporting
- Supply Management Expertise
- Cause and Effect Analysis
- Strong Leadership Abilities
- Trained in cross-cultural communication
- Customer Response
Timeline
Director Veterans Cemetery
City Of Mission
07.2021 - 06.2023
Regulation and Safety Manager
Texas Juvenile Justice Department
10.2012 - 11.2020
Sergeant First Class
US Army
04.1991 - 10.2011
Bachelor of Arts - General Studies, Legal Studies
Southern New Hampshire University