Angel Ramos
Denver
Summary
Experience in customer service management, with a focus on team supervision, process improvement, and conflict resolution. Good communication and problem-solving skills, coupled with a knack for fostering positive relationships both within the team and with customers. Always trying to learn and gain more experience working with others
Overview
1
1
year of professional experience
Work History
Customer Service
Podium Karting and Events
Denver
08.2023 - 04.2024
- Provided quality customer service while interacting with clients.
- Greeted clients and provided exceptional customer service.
- Handled escalated customer service issues professionally and efficiently.
- Provided friendly customer service while interacting with clients.
- Greeted guests and provided friendly customer service.
- Ensured guest satisfaction by providing excellent customer service.
Education
A.A.S. - Diesel Power Mechanics
Community College of Aurora (CCA)
Aurora, CO06.2025
High School Diploma -
Global Leadership Academy
Denver, Colorado05.2024
Honor Roll Awards
Global Leadership Academy Honor Roll :, Sophomore year, Semester 1, Semester 2, Junior year, Semester 1, Semester 2, Senior year, Semester1, Semester 2
Volunteer Experience
2021-06, 2021-06, 2021-10, 2021-10, Installed cameras & TVs June 2021 - June 2021, Help set up and organize a fair for free COVID-19 shots October 2021 - October 2021
Programs
Pre Collegiate Development Program June 2023 - July 2023
Languages
English
Professional
Spanish
Professional
Timeline
Customer Service
Podium Karting and Events
08.2023 - 04.2024
A.A.S. - Diesel Power Mechanics
Community College of Aurora (CCA)
High School Diploma -
Global Leadership Academy
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