Angel Renteria
Grand Terrace,CA
Summary
Dynamic professional with a array of skills and extensive experience in managing dispensary operations and retail environments. Skilled in customer relationship management and implementing successful sales strategies. Committed to ensuring compliance and enhancing team performance to achieve business goals. While maintaining the utmost Accountability and punctuality .
Overview
6
6
years of professional experience
Work History
Dispensary Manager
Higher Ground
Baldwin Park, California
08.2022 - Current
- Managed daily operations ensuring compliance with state regulations and policies.
- Supervised staff training on product knowledge and customer service techniques.
- Created reports summarizing sales data, inventory levels, and other key metrics.
- Manage cash handling operations to uphold accuracy
- Scheduled staff shifts to ensure adequate coverage during peak hours and events.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
- Met daily and weekly sales goals by implementing targeted strategies.
Drove revenue growth through effective sales techniques and relationship building.. - Facilitate communication with store owners and address changes or concerns promptly via emails and phone calls.
- Managed a team of 20+ Certified cannabis professionals, including hiring, training, and performance evaluations.
- Securely open and close store, guaranteeing all cash, product, and entry points remain secure
Retail Supervisor
Nike
Redlands, California
01.2021 - 06.2022
- Managed inventory control processes to maintain optimal stock levels.
- Trained and mentored new team members on product knowledge and store policies.
- Coordinated visual merchandising efforts to enhance product displays and engagement.
- Assisted customers with product inquiries and provided exceptional service support.
- Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
Security Officer
Allied Universal Security Services
San Bernardino, California
02.2021 - 12.2021
- Conducted regular security patrols to monitor facility and identify potential risks.
- Managed access control systems to regulate entry points effectively.
- Maintained communication logs documenting daily activities and incidents.
- Interacted regularly with other departments in order to ensure a secure environment for customers and employees.
- Implemented training programs for new officers on emergency response procedures.
Traffic Control Technician
Edison
Tehachapi, California
01.2020 - 02.2021
- Operated traffic control equipment to ensure safe road conditions.
- Monitored traffic flow and adjusted signals for optimal efficiency.
- Inspected equipment regularly to ensure proper functionality and safety compliance.
- Documented daily activities and reported any incidents to supervisors promptly.
- Oversee maintenance of company vehicle and navigate to assigned area.
- Inspected and maintained traffic control devices to ensure safety of pedestrians and vehicles.
- Ensure precision in closures while adhering to Edison standards
Education
High School Diploma -
Colton High School
Colton05-2019
Skills
- Regulatory compliance
- Inventory management
- Sales strategy
- Cash handling
- Customer relationship management
- Time management
- Team leadership
- Decision-making
- Revenue management
- Conflict resolution
- Sales reporting
- Staff training and development
- Policy and procedure development
- Safety procedures
- Complex Problem-solving
- Desktops, laptops, and mobile devices
Timeline
Dispensary Manager
Higher Ground
08.2022 - Current
Security Officer
Allied Universal Security Services
02.2021 - 12.2021
Retail Supervisor
Nike
01.2021 - 06.2022
Traffic Control Technician
Edison
01.2020 - 02.2021
High School Diploma -
Colton High School