Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Angel Roane

Philadelphia,PA

Summary

Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 25 pounds. Knowledgeable cashier with friendly disposition and desire to work hard. Known for outstanding work ethic. Comfortable lifting and trained to operate various equipment. Hardworking and punctual cashier works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. Hardworking employee enthusiastic about learning the field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency. Offering positive attitude and genuine interest in helping others, ready to thrive in a customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

1
1
Certification
6
6
years of post-secondary education
4
4
years of professional experience

Work History

DELIVERY DRIVER

MKS Commercial Service
Philadelphia, PA
11.2025 - 02.2026
  • Delivered packages efficiently while adhering to safety regulations and company policies.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated effectively with dispatch regarding traffic updates and delivery issues, ensuring timely resolutions.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Navigated routes using GPS systems, optimizing delivery times and reducing fuel consumption.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Implemented loading techniques that enhanced delivery efficiency and minimized damages.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Maintained accurate logs of deliveries, ensuring compliance with tracking requirements.
  • Verified accuracy of all outgoing packages to maintain quality control and customer satisfaction. of all deliveries against order forms.
  • Cultivated strong customer relationships, boosting satisfaction through reliable service and effective communication.
  • Uphold high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Monitored vehicle maintenance needs, coordinating repairs to minimize downtime and extend vehicle life.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Maintained clean and safe vehicle, contributing to positive image of the company.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Assisted in training new drivers on best practices for safe driving and customer service.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.

SECURITY OFFICER

Allied Universal Security Services
Philadelphia, PA
04.2025 - 12.2025
  • Monitored premises to ensure safety and security compliance.
  • Conducted regular patrols to identify and mitigate potential security risks.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Engaged with clients and visitors to assist with inquiries while prioritizing safety and security.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Compiled detailed incident reports documenting findings and response actions during security events.
  • Collaborated with law enforcement during emergencies to enhance response efforts.
  • Greeted guests to create a welcoming atmosphere and ensure safety. professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted ongoing risk assessments and threat analyses to uphold safety standards for employees and visitors.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Developed incident reports detailing findings and actions taken during security events.

LIQUOR STORE CLERK

Fine Wine and Good Spirits Store
Philadelphia, PA
05.2024 - 06.2025
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
  • Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
  • Assisted customers in selecting products, providing detailed information on features and benefits.
  • Educated customers on responsible alcohol consumption and store policies to promote safe shopping practices.
  • Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
  • Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
  • Managed inventory by restocking shelves and ensuring product display compliance with company standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
  • Conducted regular product audits to identify discrepancies and minimize stock loss effectively.
  • Collaborated with team members to meet sales goals and enhance customer service experiences.
  • Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
  • Enhanced store appearance through regular cleaning practices, contributing to a more inviting shopping environment.
  • Boosted customer satisfaction by delivering friendly, efficient service during checkout, fostering positive shopping experiences.
  • Drove sales growth by recommending products tailored to customer preferences, enhancing their shopping experience.
  • Contributed to increased sales by offering product recommendations based on customer preferences and needs.
  • Supported loss prevention efforts by monitoring store activity and reporting suspicious behavior to management.
  • Contributed to a safe and secure store environment by adhering to established safety protocols and reporting potential hazards promptly to management.
  • Managed product returns professionally, ensuring seamless exchanges or refunds while adhering to company policies.
  • Conducted regular price checks, ensuring accurate pricing information for customers and minimizing discrepancies.
  • Organized and stocked merchandise to enhance product visibility and accessibility., clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

OVERNIGHT TAGGER

ShopRite
Philadelphia, PA
05.2023 - 05.2024
  • Streamlined tagging processes through effective communication with colleagues and supervisors, resulting in increased productivity.
  • Maintained organized tagging system, enhancing accuracy in inventory management.
  • Maintain organized tagging system for improved inventory management.
  • Collaborated with staff to optimize product placement on shelves for better customer accessibility.
  • Adapted swiftly to ensure efficient tagging processes and maintain workflow. to changes in product lines and tagging requirements.
  • Adapt quickly to changes in product lines and tagging requirements.

CASHIER

ShopRite
Philadelphia, PA
03.2022 - 05.2024
  • Operated cash register and POS system, efficiently processing payments by cash, check, and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Assisted customers with their purchases by providing product information and guiding them through checkout process. and signed customers up for rewards program.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers with purchases and enrolled them in rewards program to enhance customer loyalty.
  • Tracked inventory, organized excess stock, and arranged products to optimize sales displays.

Education

CRCST - Central Processing

Philadelphia Technician Training Institute
Philadelphia, PA
04.2026 - 09.2026

Bachelor of Science - Physics

Widener University
Chester, PA
08.2022 - 03.2024

High School Diploma -

John Bartram High School
Philadelphia, PA
11.2018 - 06.2022

Skills

  • Loading and unloading
  • Inventory management
  • Shipping and packaging
  • Product delivery
  • Delivery route monitoring
  • Cash handling
  • Payment processing
  • Organizational skills
  • POS system operations
  • Record keeping
  • Documentation
  • Safety compliance
  • Quality assurance
  • Decision-making
  • Effective communication
  • Written communication
  • Dependability
  • Team collaboration
  • Customer service
  • Problem resolution
  • Problem-solving
  • Decision-making
  • Time management
  • Adaptability
  • Multitasking and organization
  • Risk assessment
  • Surveillance
  • Electronic surveillance
  • Safety protocol adherence
  • Emergency response
  • Evacuation procedures
  • Conflict resolution
  • Workplace violence prevention
  • Organizational skills
  • Attention to detail
  • Detail-oriented
  • Staff training
  • Personnel screening
  • Relationship management
  • Sales transactions
  • Currency counting
  • Identification checks
  • Gift card handling
  • Retail merchandising
  • Hospitality services
  • Shift work experience
  • General security
  • Report writing
  • Critical thinking
  • Dependability
  • General security
  • Workplace violence prevention
  • Emergency response
  • Conflict resolution
  • Surveillance
  • Safety protocol adherence
  • Relationship management
  • Delivery route monitoring

Certification

  • Driver’s license

Timeline

CRCST - Central Processing

Philadelphia Technician Training Institute
04.2026 - 09.2026

DELIVERY DRIVER

MKS Commercial Service
11.2025 - 02.2026

SECURITY OFFICER

Allied Universal Security Services
04.2025 - 12.2025

LIQUOR STORE CLERK

Fine Wine and Good Spirits Store
05.2024 - 06.2025

OVERNIGHT TAGGER

ShopRite
05.2023 - 05.2024

Bachelor of Science - Physics

Widener University
08.2022 - 03.2024

CASHIER

ShopRite
03.2022 - 05.2024

High School Diploma -

John Bartram High School
11.2018 - 06.2022
Angel Roane