ANGEL ROANE
Philadelphia,PA
Summary
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting 25 pounds. Knowledgeable cashier with friendly disposition and desire to work hard. Known for outstanding work ethic. Comfortable lifting and trained to operate various equipment. Hardworking and punctual cashier works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Personable and dependable with upbeat approach. Understands route planning and time management and possesses basic vehicle maintenance skills. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational efficiency.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Desired Position role.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
4
4
years of professional experience
Work History
Delivery Driver
MKS Commercial Service
Philadelphia, PA
11.2025 - 02.2026
- Delivered packages efficiently while adhering to safety regulations and company policies.
- Navigated routes using GPS systems, optimizing delivery times and reducing fuel consumption.
- Maintained accurate logs of deliveries, ensuring compliance with tracking requirements.
- Assisted in training new drivers on best practices for safe driving and customer service.
- Implemented improved loading techniques to enhance delivery efficiency and reduce damages.
- Communicated effectively with dispatch regarding traffic updates and delivery issues, ensuring timely resolutions.
- Monitored vehicle maintenance needs, coordinating repairs to minimize downtime and extend vehicle life.
- Developed strong relationships with customers, enhancing satisfaction through reliable service and communication skills.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Security Officer
Allied Universal Security Services
Philadelphia, PA
04.2025 - 12.2025
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to identify and mitigate potential security risks.
- Responded promptly to incidents, ensuring effective resolution and reporting.
- Engaged with clients and visitors, providing assistance and maintaining a welcoming environment.
- Collaborated with law enforcement during emergencies to enhance response efforts.
- Developed incident reports detailing findings and actions taken during security events.
- Implemented security measures that improved overall safety awareness among staff and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Liquor Store Clerk
Fine Wine and Good Spirits Store
Philadelphia, PA
05.2024 - 06.2025
- Assisted customers in selecting products, providing detailed information on features and benefits.
- Managed inventory by restocking shelves and ensuring product display compliance with company standards.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
- Ensured store cleanliness and organization, contributing to a welcoming shopping environment for customers.
- Collaborated with team members to meet sales goals and enhance customer service experiences.
- Educated customers on responsible alcohol consumption and store policies to promote safe shopping practices.
- Conducted regular product audits to identify discrepancies and minimize stock loss effectively.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Received payments by cash, credit, and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
- Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
- Improved overall store appearance through diligent cleaning practices such as sweeping floors, wiping down surfaces, removing trash regularly.
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Contributed to increased sales by offering product recommendations based on customer preferences and needs.
- Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
- Supported loss prevention efforts by monitoring store activity and reporting suspicious behavior to management.
- Contributed to a safe and secure store environment by adhering to established safety protocols and reporting potential hazards promptly to management.
- Managed product returns professionally, ensuring seamless exchanges or refunds while adhering to company policies.
- Conducted regular price checks, ensuring accurate pricing information for customers and minimizing discrepancies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Overnight Tagger
ShopRite
Philadelphia, PA
05.2023 - 05.2024
- Label products accurately to ensure compliance with company standards.
- Maintain organized tagging system for improved inventory management.
- Assist in training new team members on tagging procedures and safety protocols.
- Collaborate with staff to streamline product placement on shelves.
- Adapt quickly to changes in product lines and tagging requirements.
- Streamlined tagging processes through effective communication with colleagues and supervisors, resulting in increased productivity.
Cashier
ShopRite
Philadelphia, PA
03.2022 - 05.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
Bachelor of Science - Physics
Widener University
Chester, PAHigh School Diploma - undefined
John Bartram High School
Philadelphia, PA06.2022
Skills
- Demonstrated meticulous attention to detail in all tasks and projects
- Managed inventory levels by stocking and replenishing merchandise efficiently
- Assisted in lifting and transporting heavy items to support team operations Helped maintain a safe and organized work environment during physical tasks Collaborated with colleagues to complete heavy lifting assignments efficiently
- Assisted in maintaining accurate records and documentation Supported team members in organizing files and data Contributed to efficient information retrieval processes
- Executed equipment operation to ensure optimal functionality and safety standards
- Assisted teams in completing projects by fostering open communication and collaboration Supported colleagues in achieving shared goals through cooperative efforts Contributed to a positive team environment by actively participating in group discussions
- Executed efficient relocation of boxes to optimize storage space
- Facilitated effective verbal and written communication to enhance team collaboration
- Executed strategic decision-making processes to enhance operational efficiency
- Demonstrated commitment to team success through collaborative efforts and proactive engagement
- Organized files and documents for easy access Assisted in categorizing materials for efficient retrieval Supported team members in maintaining orderly workspaces
- Executed thorough cleaning and sanitizing protocols to ensure hygienic environments
- Adapted swiftly to new concepts and processes, demonstrating strong learning agility
Timeline
Delivery Driver
MKS Commercial Service
11.2025 - 02.2026
Security Officer
Allied Universal Security Services
04.2025 - 12.2025
Liquor Store Clerk
Fine Wine and Good Spirits Store
05.2024 - 06.2025
Overnight Tagger
ShopRite
05.2023 - 05.2024
Cashier
ShopRite
03.2022 - 05.2024
High School Diploma - undefined
John Bartram High School
Bachelor of Science - Physics
Widener University