Angel Roberson
Statesboro,GA
Summary
Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Overview
16
16
years of professional experience
Work History
Shift Manager, Military Clothing
AAFES Exchange, Fort Stewart
Fort Stewart, GA
01.2015 - Current
- Monitored store operations to ensure compliance with the Exchange policies and procedures.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Assigned tasks to employees and monitored productivity, performance and task completion.
Shift Manager, 4th BCT Express
AAFES Exchange, Fort Stewart
Fort Stewart, GA
02.2014 - 01.2015
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Helped employees accomplish tasks during peak periods.
Department Manager, Softlines
AAFES Exchange, Hunter Army/Airfield
Savannah, GA
03.2009 - 02.2014
- Handled shift overstock, restocking and inventory control.
- Worked closely with sales associates to complete tasks.
- Executed targeted merchandising and promotional plans to meet department sales goals.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Oversaw merchandising and display efforts, enhancing product visibility and appeal.
- Managed daily operations, ensuring efficient workflow and productivity.
Education
Bachelor of Fine Arts - Fashion Marketing
American InterContinental University
Atlanta, GA05-2005
Skills
- Supply Ordering
- Inventory Control
- Staff Development
- Schedule oversight
- Team Development
- Decision-Making
- POGs from start to finish
- Signs In Publisher
- Negative on Hands
- Receiving procedures/ASAP
- Workplace Safety
- Safety Compliance
- Staff Motivation
- Opening and closing procedures
- Hiring and Recruiting
- Employee Training
- Delegating Work
- Scheduling expertise
- Handling Customer Complaints
- Schedule Management
- Relationship Building
- Inventory controls
- Sales Strategies
- Staff Training and Onboarding
- Operations Management
Timeline
Shift Manager, Military Clothing
AAFES Exchange, Fort Stewart
01.2015 - Current
Shift Manager, 4th BCT Express
AAFES Exchange, Fort Stewart
02.2014 - 01.2015
Department Manager, Softlines
AAFES Exchange, Hunter Army/Airfield
03.2009 - 02.2014
Bachelor of Fine Arts - Fashion Marketing
American InterContinental University