Angel Robins
Jonesboro,AR
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
NEA Baptist Hospital
Jonesboro, AR
09.2021 - Current
- Efficiently answers phones, scheduled appointments and checked patients in and out
- As well as taking payments and completing paperwork
- Submitted all documentation to the appropriate third party
- Energetic, ready to work and always eager to learn new things.
Public Health Technician
United States Air Force
Lakenheath
04.2017 - 01.2019
- Administer hearing exams to patients, as well as, informing patients of proper use of testing equipment, and results of exam
- Report to Occupational Safety and Health Administration (OSHA) any signs of significant hearing loss that fall within the guidelines and regulations laid out
- Coordinate and ensure shop supervisors facilitate proper training and wear of
- Personal Protective Equipment (PPE), to keep patients from damaging hearing.
Retail Associate
JCPenney
Jonesboro, AR
11.2015 - 12.2015
- Organized and maintained clothing for sales and holiday displays, as well as, increased efficiency when recovering products during down time
- Fielded customer complaints/issues and directed distressed customers to appropriate personnel
- Enhanced store morale by organizing store competitions and coordinating events outside of work.
Education
Master of Science - Speech Language Pathology
University of Maryland Global Campus
Maryland05.2026
Certificate - Public Health
USAF School of Aerospace Medicine
Dayton, Ohio06.2017
High School Diploma -
Black Rock High School
Black Rock, AR05.2014
Skills
- OSHA
- Public health
- Front desk
- Medical terminology
- Clerical experience
- HIPAA
- Data collection
- Typing
- Driving
- Medical office experience
- Filing
- Military Service
- Computer Proficiency
- Positive Attitude and Energetic
- Greeting and Seating Clients
- Visitor and Customer Relations
- Telephone Etiquette
- Customer Complaint Resolution
- Data Entry and Database Software
- Customer Service
- Front Desk Operations
- Patient Correspondence
- Patient Records Gathering
- Microsoft Office
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
- Certifications and Licenses , Secret Clearance
Certification
Hearing Conservation Certificate- June 2017
Timeline
Front Desk Receptionist
NEA Baptist Hospital
09.2021 - Current
Public Health Technician
United States Air Force
04.2017 - 01.2019
Retail Associate
JCPenney
11.2015 - 12.2015
Master of Science - Speech Language Pathology
University of Maryland Global Campus
Certificate - Public Health
USAF School of Aerospace Medicine
High School Diploma -
Black Rock High School
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