Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Certification
Timeline
Generic

Angel Robins

Jonesboro,AR

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

NEA Baptist Hospital
Jonesboro, AR
09.2021 - Current
  • Efficiently answers phones, scheduled appointments and checked patients in and out
  • As well as taking payments and completing paperwork
  • Submitted all documentation to the appropriate third party
  • Energetic, ready to work and always eager to learn new things.

Public Health Technician

United States Air Force
Lakenheath
04.2017 - 01.2019
  • Administer hearing exams to patients, as well as, informing patients of proper use of testing equipment, and results of exam
  • Report to Occupational Safety and Health Administration (OSHA) any signs of significant hearing loss that fall within the guidelines and regulations laid out
  • Coordinate and ensure shop supervisors facilitate proper training and wear of
  • Personal Protective Equipment (PPE), to keep patients from damaging hearing.

Retail Associate

JCPenney
Jonesboro, AR
11.2015 - 12.2015
  • Organized and maintained clothing for sales and holiday displays, as well as, increased efficiency when recovering products during down time
  • Fielded customer complaints/issues and directed distressed customers to appropriate personnel
  • Enhanced store morale by organizing store competitions and coordinating events outside of work.

Education

Master of Science - Speech Language Pathology

University of Maryland Global Campus
Maryland
05.2026

Certificate - Public Health

USAF School of Aerospace Medicine
Dayton, Ohio
06.2017

High School Diploma -

Black Rock High School
Black Rock, AR
05.2014

Skills

  • OSHA
  • Public health
  • Front desk
  • Medical terminology
  • Clerical experience
  • HIPAA
  • Data collection
  • Typing
  • Driving
  • Medical office experience
  • Filing
  • Military Service
  • Computer Proficiency
  • Positive Attitude and Energetic
  • Greeting and Seating Clients
  • Visitor and Customer Relations
  • Telephone Etiquette
  • Customer Complaint Resolution
  • Data Entry and Database Software
  • Customer Service
  • Front Desk Operations
  • Patient Correspondence
  • Patient Records Gathering
  • Microsoft Office

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Additional Information

  • Certifications and Licenses , Secret Clearance

Certification

Hearing Conservation Certificate- June 2017

Timeline

Front Desk Receptionist

NEA Baptist Hospital
09.2021 - Current

Public Health Technician

United States Air Force
04.2017 - 01.2019

Retail Associate

JCPenney
11.2015 - 12.2015

Master of Science - Speech Language Pathology

University of Maryland Global Campus

Certificate - Public Health

USAF School of Aerospace Medicine

High School Diploma -

Black Rock High School

Hearing Conservation Certificate- June 2017

Angel Robins