Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Front End Supervisor
Briar Patch Co-Op
Auburn, CA
07.2023 - 01.2024
Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
Ensured adequate staffing levels during peak business hours.
Provided excellent customer service by assisting customers with their needs or inquiries.
Handled payment processing and provided customers with receipts and proper bills and change.
Front End Manager
CVS Pharmacy
Auburn Ca, CA
03.2022 - 05.2023
Monitored cash register transactions to ensure accuracy and compliance with company policies.
Resolved customer complaints in a professional manner.
Provided excellent customer service by assisting customers with their needs or inquiries.
Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
Did daily deposits from previous day, Entered into computer, Filled out cash deposit slips and check deposits as well.
Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
Receptionist
Auburn Honda
Auburn , CA
09.2019 - 11.2021
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Greeted visitors and provided them with assistance.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Provided excellent customer service at all times while interacting with both internal and external customers.