Summary
Overview
Work History
Education
Skills
References
Timeline
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Angel Rochester

Auburn,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Front End Supervisor

Briar Patch Co-Op
Auburn, CA
07.2023 - 01.2024
  • Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
  • Ensured adequate staffing levels during peak business hours.
  • Provided excellent customer service by assisting customers with their needs or inquiries.
  • Handled payment processing and provided customers with receipts and proper bills and change.

Front End Manager

CVS Pharmacy
Auburn Ca, CA
03.2022 - 05.2023
  • Monitored cash register transactions to ensure accuracy and compliance with company policies.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service by assisting customers with their needs or inquiries.
  • Coordinated with other departments to ensure smooth flow between receiving goods, stocking shelves, check out process.
  • Did daily deposits from previous day, Entered into computer, Filled out cash deposit slips and check deposits as well.
  • Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.

Receptionist

Auburn Honda
Auburn , CA
09.2019 - 11.2021
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Greeted visitors and provided them with assistance.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Education

High School Diploma -

Placer High School
Auburn, CA
06-1991

Skills

  • Opening and closing procedures
  • Cash counting
  • Administrative Support
  • File Management
  • Listening Skills
  • Cash Handling Accuracy
  • Administrative Skills
  • Staff Supervision
  • Team Supervision
  • Customer Service

References

References available upon request.

Timeline

Front End Supervisor

Briar Patch Co-Op
07.2023 - 01.2024

Front End Manager

CVS Pharmacy
03.2022 - 05.2023

Receptionist

Auburn Honda
09.2019 - 11.2021

High School Diploma -

Placer High School
Angel Rochester