Dedicated professional with strong customer service and adaptability skills. Experienced in tutoring and front desk operations, known for effective communication and problem-solving abilities in diverse environments.
Work History
Extended Day Tutor
1 Year
Lincoln Elementary | 09.2025 - Current
Adapted teaching methods based on student feedback and learning outcomes for improvement.
Provided homework assistance using specific curriculum and materials.
Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
Utilized technology effectively in the classroom to provide interactive and engaging educational experiences.
Collaborated with fellow tutors to develop effective strategies for addressing diverse student needs and abilities.
Front Desk Assistant
11 Months
Extended Opportunities Program & Services, Imperial Valley College | 08.2023 - 07.2024
Managed front desk operations, ensuring efficient guest check-in and checkout processes.
Provided exemplary customer service, addressing inquiries and resolving concerns promptly.
Collaborated with team members to enhance communication and improve service delivery standards.
Adapted quickly to changing priorities in a fast-paced environment, maintaining professionalism throughout interactions.
Answered customer telephone calls promptly and appropriately handled needs.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
Bachelor of Science - Cyber Security
Imperial Valley College | Imperial, CA | 06-2028
Skills
Technology integration
Problem-solving skills
Collaboration and teamwork
Customer service
Adaptable nature
Multitasking and organization
Excellent communication
Patience and empathy
Bilingual in English and Spanish
Certification
IT Essentials Certificate offered by Imperial Valley College through the Cisco Networking Academy Program
Timeline
Extended Day Tutor
Lincoln Elementary
09.2025 - CurrentRead More
Front Desk Assistant
Extended Opportunities Program & Services, Imperial Valley College