Angel Romero
East Hartford
Summary
Results-driven technician with extensive experience in diagnosing luxury vehicles and performing routine maintenance. Known for effective teamwork and advanced troubleshooting skills, ensuring optimal vehicle performance and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
new country mercedes
Hartford
10.2022 - Current
- Executed routine maintenance on luxury vehicles, enhancing vehicle reliability and customer satisfaction.
- Diagnosed vehicle issues using advanced diagnostic equipment and software.
- Collaborated with team members to troubleshoot complex mechanical problems.
- Documented service records for all repairs and maintenance, supporting efficient tracking and accountability.
- Assisted in training new technicians on equipment and repair procedures.
- Ensured compliance with safety standards and protocols during all service operations.
- Advised customers on vehicle service needs and recommendations, fostering trust and informed decision-making.
- Updated technical knowledge through ongoing training on new automotive technologies and systems.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
Technician
AAA
Southington
01.2020 - 09.2022
- Diagnosed vehicle issues using advanced diagnostic equipment and software.
- Teamed with colleagues to troubleshoot complex mechanical problems, improving resolution times and service quality.
- Executed routine maintenance on luxury vehicles, enhancing reliability and customer satisfaction.
- Documented service records for all completed repairs and maintenance tasks, ensuring compliance and accuracy.
- Assisted in training new technicians on equipment and repair procedures.
Education
High School Diploma -
Buckely High
Hartford, CT06-1997
Skills
- Diagnostic equipment
- Vehicle inspection
- Routine Inspections
- Preventive Maintenance
- Equipment maintenance
- Advanced troubleshooting
- Automotive software
- Safety compliance
- Attention to detail
- Problem solving
- Time management
- Workload management
- Deadline oriented
- Effective communication
- Customer education
- Precision tools
- Inventory management
Certification
- AC Certification
- Alignment Certificate
Timeline
Technician
new country mercedes
10.2022 - Current
Technician
AAA
01.2020 - 09.2022
High School Diploma -
Buckely High