Dedicated and customer-focused professional with experience in outdoor education and guest services. Skilled in providing welcoming, informative, and engaging experiences for visitors while ensuring their safety and enjoyment. Adept at resolving guest concerns promptly, managing rental operations, and delivering exceptional service to create memorable experiences. Strong ability to balance guest relations with business operations, ensuring smooth and efficient service. Committed to fostering a positive and inclusive environment that aligns with Sky Mountain Outdoor Education Center’s mission.