Knowledgeable program director with strong background in overseeing complex investigations and initiatives. Successfully led team to achieve project milestones and deliverables. Demonstrated proficiency in strategic planning and resource management.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Special Investigation Program Director
Texas Department of Family Protective Services
11.2023 - Current
Supervises and Manages Special Investigators throughout the region who perform advanced consultative protective services work in Child Protective Investigations (CPI), with an emphasis on forensic investigations. This involves coordinating, assigning, and providing consultative oversight to Special Investigators who assist and investigate cases that are of a high profile or high-risk nature or require joint investigation with law enforcement due to alleged criminal acts.
Reviews casework decisions, when requested by the client or others to ensure decisions are appropriate and consistent with policies and procedures. Interprets program policies and procedures to program staff, other Family & Protective Services staff and the general public.
Addresses and attempts to resolve client, community, and staff concerns and issues regarding individual cases and operating procedures.
Reviews and provides consultation on complex, sensitive high-profile cases and staff issues. Develops and maintains effective working relationships between Child Protective Investigations, CPS and APS staff, the general public, legal, medical, educational and other community entities.
Prepares management reports, analysis, correspondence, and related materials to keep management informed and responds to issues.
Works with other regional staff to address contract issues, develops regional procedures, shares problem solving on barriers to program goals, all in relationship with other Child Protective Services and agency staff.
Selects, manages and develops staff through review of performance data, conferences, training and performance appraisals.
Special Investigator
Department of Family and Protective Services
06.2016 - Current
Promote the technical and administrative efficiency of the department as lead investigator for high-profile child abuse and neglect cases. Establish controls regarding communications, chain of evidence protocols, training and forensic interviewing.
Develop standards of performance to ensure due diligence in case management. Assist caseworkers in conducting investigations for serious injury and death involving a child.
Lead professional development and training initiatives for new and veteran law enforcement agents, promoting proficiency and a public service mentality.
Develop subject matter training for personnel, employing an instructional methodology to deliver training on high-threat situations and proactive solutions.
Conducted thorough investigations into allegations of child abuse and neglect.
Collaborated with law enforcement and community organizations to ensure child safety.
Analyzed complex case files, identifying patterns and recommending actionable solutions.
Developed investigative strategies to gather evidence and witness statements effectively.
Police Officer
Conroe ISD Police Department
07.2012 - 06.2016
Demonstrated adaptive leadership, conducting routine campus inspections and enhancing the security of faculty and students. Nurtured good client relations and rapidly resolved safety issues.
Analyzed security protocols, identifying discrepancies and implementing corrective actions to close gaps.
Conducted patrol operations, compiled daily reports, investigated accidents and executed arrests when appropriate.
Patrol Officer
City of Tyler Police Department
03.2006 - 06.2012
Enforced public safety, maintaining order and responding to emergency calls including domestic violence, vehicle accidents, unlawful entry and theft.
Maintained constant situational awareness, processing crime scenes and investigations of juvenile crimes, executing arrest warrants and testifying at Grand Jury hearings.
Police Officer
Tyler Independent School District
01.2005 - 01.2006
Demonstrated strong diplomatic and interpersonal skills, exhibiting a thorough knowledge of criminal practices and relevant laws and raising awareness among faculty and students of security best practices.
Promoted proficiency and a public servant mentality, maintaining campus security and serving as a protective presence within the school campus.
Assisting in developing safety plans, enforced traffic laws and executed arrests when necessary to maintain order among the school community.
Patrol Officer
City of Odessa Police Department
01.2002 - 01.2005
Exhibited critical thinking, leadership and analytical skills, identifying legal issues and conducting investigations.
Promoted integrity and accountability, conducting comprehensive criminal investigations and preparing reports based on forensic findings.
Employed cutting edge technology and investigative techniques to identify, monitor and arrest offenders. Processed crime scenes and provided courtroom testimony when applicable.
Education
Master of Science - Criminal Justice
Lamar University
Beaumont, TX
Bachelor of Arts in Applied Science - Criminal Justice
East Texas Baptist University
Marshall, TX
Skills
Critical & Analytical Thinking
Client Relationship Management
Performance Measurement
Inquiry-Based Learning
Interpersonal Communications
Investigative Techniques
Effective leader
Program leadership
Staff development
Organizational leadership
Relationship building
Certification
Master Peace Officer – Texas Commission of Law Enforcement
Certified Mental Health Officer
School based Law Enforcement Officer
Certified SAFVIC Investigator
PROFESSIONAL TRAINING
Basic Peace Officer Academy in Law Enforcement – Odessa College
Mississippi University for Women Columbus
Timeline
Special Investigation Program Director
Texas Department of Family Protective Services
11.2023 - Current
Special Investigator
Department of Family and Protective Services
06.2016 - Current
Police Officer
Conroe ISD Police Department
07.2012 - 06.2016
Patrol Officer
City of Tyler Police Department
03.2006 - 06.2012
Police Officer
Tyler Independent School District
01.2005 - 01.2006
Patrol Officer
City of Odessa Police Department
01.2002 - 01.2005
Bachelor of Arts in Applied Science - Criminal Justice
Statewide Intake Specialist at Texas Department of Family Protective ServicesStatewide Intake Specialist at Texas Department of Family Protective Services
Child Protective Investigator at Texas Department of Family Protective ServicesChild Protective Investigator at Texas Department of Family Protective Services